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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The invites came exactly as shown. Well condition too
Originally, I had considered cancelling my zazzle account, due to the extremely long time to receive cards that I needed sooner than my poor planning provided for. Subscribing to the premium service has enabled me to order and know that I have a very good chance of receiving the lovely cards that are so much fun "designing" and personalizing. Everyone seems to love them. I'm extremely glad that I tried the premium service that has turned out to be wonderful. All of your artists that I have used to help me with my birthday wishes have made me so very happy.
I have been floundering with difficulty in creating wedding invites for my daughter and her fiancé. Found exactly what I needed and it was so easy!
Thank you for the quick turnaround - placed the order 6/22/22 and received it 6/29/22. Extremely pleased with the 50th wedding anniversary invitations... they are beautiful! Website was easy to use to edit the invitation as needed.
Over all pretty good. There are some light spots on the invitations. But nothing to serious to have them reprinted
Easy, nice quality and was delivered before time. I like their work.
Ordered invitations the pictures of looked different than what I received.
Fast shipping, great price, great quality.
Love my Buttons they are perfect
Ordered and within a week or less it was delivered!
Excellent, arrived earlier to an expected. Like how customizable this was and will recommend to others
Very good design and format. Navigation of the website for perfect design was very easy with many options to choose from. The design I chose came out excellent!
Not as bright as it showed it was going to be and not enough envelopes. We had to go out and purchase envelopes. That disappointed us.
Very pleased from placing order online to receiving shipment. Would highly recommend.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

