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Zazzle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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They look great
July 4, 2022

Fast shipping and the invites look great, I got a sign and I would definitely order from there again!

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Fun & easy
July 3, 2022

Zazzle has so many different designs to chose from. I found the perfect one for my fiancé's 40th. It arrived sooner than expected!

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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PERFECT!
July 3, 2022

My order arrived earlier which was great! The quality of the wedding invitation is perfect!

Date of experience: July 3, 2022
District of Columbia
1 review
0 helpful votes
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In LOVEEE!
July 3, 2022

I'm so in love with my baby shower invitations! Thank you so much

Date of experience: July 3, 2022
Pennsylvania
1 review
0 helpful votes
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Nice Father's day gift
July 3, 2022

Great service - hubby loved this item... wonderful Father's day gift!

Date of experience: July 3, 2022
Louisiana
1 review
0 helpful votes
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Great Quality and Fast Shipping
July 3, 2022

Loved the invitations! Amazing quality and zip shipping had them at my door in no time at all!

Date of experience: July 3, 2022
Indiana
2 reviews
0 helpful votes
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Excellent Quality
July 3, 2022

This is my first time using Zazzle. I was a bit apprehensive not being able to do a print check. The whole experience was easy. The delivery was fast and the quality was outstanding. Thanks.

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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Love them
July 3, 2022

Received my wedding invitations quickly and they look amazing.

Date of experience: July 3, 2022
South Carolina
1 review
0 helpful votes
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1000% happy
July 3, 2022

I am very very happy when I receive thank you so much

Date of experience: July 3, 2022
Illinois
1 review
0 helpful votes
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Great quality
July 3, 2022

These are great quality. My only complaint is the amount charged for shipping. For as much as these cost the shipping should be free.

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Invites
July 3, 2022

Fast shipping, invite what we wanted for a bridal shower

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Beautiful unique invites!
July 3, 2022

I am very happy to have them although I wish there were other options besides just the plain white envelopes

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Loved the card!
July 3, 2022

Good variety, quick delivery, music played perfectly.

Date of experience: July 3, 2022
Arizona
1 review
0 helpful votes
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Good
July 3, 2022

Excellent
Everything is perfect I will buy again for my friends

Date of experience: July 3, 2022
Washington
1 review
0 helpful votes
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Simple. Fast. Quality.
July 3, 2022

First time ordering from Zazzle. Online experience was simple, delivery was fast, quality is great!

Date of experience: July 3, 2022
Colorado
1 review
0 helpful votes
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Great invitation options. Love that I could mock up the invite and preview it before ordering.

Date of experience: July 3, 2022
Pennsylvania
1 review
0 helpful votes
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Great thanks
July 3, 2022

Order exactly what I was looking for and I want to thank you very much my grandson loves chicken butt thanks again

Date of experience: July 3, 2022
New York
1 review
0 helpful votes
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Amazing
July 3, 2022

The invites came exactly as shown. Well condition too

Date of experience: July 3, 2022
Florida
1 review
0 helpful votes
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Originally, I had considered cancelling my zazzle account, due to the extremely long time to receive cards that I needed sooner than my poor planning provided for. Subscribing to the premium service has enabled me to order and know that I have a very good chance of receiving the lovely cards that are so much fun "designing" and personalizing. Everyone seems to love them. I'm extremely glad that I tried the premium service that has turned out to be wonderful. All of your artists that I have used to help me with my birthday wishes have made me so very happy.

Date of experience: July 3, 2022
Minnesota
1 review
0 helpful votes
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Grateful!
July 3, 2022

I have been floundering with difficulty in creating wedding invites for my daughter and her fiancé. Found exactly what I needed and it was so easy!

Date of experience: July 3, 2022