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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was very happy with my purchase! Delivery was fast and accurate. Thank you!
Very pleased with the creating process for my invitations. Good selection. Good quality paper. Fast service.
Great service and good personalized printing. Came quickly which was very helpful
I am happy with my invitation and I enjoyed exploring the website.
Fast shipping and the invites look great, I got a sign and I would definitely order from there again!
Zazzle has so many different designs to chose from. I found the perfect one for my fiancé's 40th. It arrived sooner than expected!
I'm so in love with my baby shower invitations! Thank you so much
Great service - hubby loved this item... wonderful Father's day gift!
Loved the invitations! Amazing quality and zip shipping had them at my door in no time at all!
This is my first time using Zazzle. I was a bit apprehensive not being able to do a print check. The whole experience was easy. The delivery was fast and the quality was outstanding. Thanks.
Received my wedding invitations quickly and they look amazing.
These are great quality. My only complaint is the amount charged for shipping. For as much as these cost the shipping should be free.
I am very happy to have them although I wish there were other options besides just the plain white envelopes
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

