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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The cardboard envelope my labels was flimsy at best. My labels arrived bent.
This was my first time using Zazzle and I will definitely do it again. Nice selection and relatively easy to sort and select. I would suggest it be easier to find cards and other product template with full edit capabilities so you don't have to go from item to item to check. My daughter LOVES her grad announcements.
Good. Everyone loves the design of our invitations.
Shopping was a breeze and the pins are exactly what I asked for.
I chose a customized banner and the process was very simple. Banner arrived in just a fee days and it was exactly as I designed it. Will definitely order from Zazzle again when/if the needs arises.
Ordered "Alarm" stickers for grandson, that lives out of my state, with Peanut and Egg allergies. Order arrived within 10 days and his mother (my daughter) said they were helpful and great to have on hand for labeling his clothes or food items for day care.
So, So happy with my invitations! They are more beautiful in person, than the image online. They arrived very quickly.
Will definitely recommend to everyone!
Sandy
These things came out beautiful and even earlier than expected.
This is so simple to use. Love it will come again!
Shopping on Zazzle was so easy! And the options I had to choose from seemed endless. I will definitely shop here again for all my invitation needs.
I was able to personalized my invitations and it was very straight forward for someone like me that's not computer savvy. The best part, I received it before my due date delivery
I ordered wedding invitations and they are gorgeous! Very vibrant colors and everything is crystal clear! I love them!
I was able to order exactly what I wanted with the easy to use features on Zazzle.
Payed for expedited shipping. Around $24. Package arrived well past delivery date!
The cards came quickly and are perfect. The website Zazzle was easy to use.
It was just what we were looking for! Cute little cards!
It came in and was so gorgeous, it took about a week to ship and then a week to arrive so order about 2 weeks before any event or occasion
I ordered some wedding invitations, and they came out beautifully! They were also super affordable, and arrived four days early. Very happy with my experience!
The process was so simple and the final project is amazing. Everyone loved them
But the letter I personalized are super small and light. Its hard to read them.
Hi Susana,
We are very sorry to hear you weren't completely happy with the stickers you received, we do of course want you to love your purchase! As such, we've reached out directly via email to assist further!
Thank you,
Ryan
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Penny,
We are very sorry to hear of the delays you encountered with your order! As such, we have reached out directly with a resolution!
Thank you,
Ryan