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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Excellent
July 13, 2022

Ordered wedding invitations and they were just what I thought they would be and they were super fast from order to delivery was a week and the 4th of July holiday was in there. Oh and they arrived a day early

Date of experience: July 13, 2022
Wisconsin
1 review
0 helpful votes
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Quick service, Great Product
July 13, 2022

This particular vendor was great: I love that I was able to customize every part of the card- it was so easy! And the card arrived ahead of schedule- great turn around time! Thank You!

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Once Again a Perfect Product
July 13, 2022

I have ordered from Zazzle multiple times over the years and I always get a perfect product. Once again, they did not disappoint with the latest invitations that I bought.

Date of experience: July 13, 2022
Maryland
3 reviews
0 helpful votes
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Retirement invite
July 13, 2022

When I placed my order I did not have any problems and my order came in time.

Date of experience: July 13, 2022
West Virginia
1 review
0 helpful votes
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Very easy I am not very good at this kind of thing. But I did it by myself.So simple and it turned out great

Date of experience: July 13, 2022
Canada
4 reviews
8 helpful votes
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Don't buy the watches...
August 10, 2022

I couldn't believe how cheep the watches are. Within 2 days the screws fell out and parts began to fall off. The face has such cheep printing and over all by the time I got the 60$ watch with shipping duty and exchange rate was over 150$... shipping took so long it was considered lost and my money is supposed to be returned but still hasn't yet and I will still be out the 40+$ for duty on a cheep peace of crap novelty watch. Useless in the dark. No date. Just time. No light or even glowing hands... picture shows screw falling out..

Date of experience: July 11, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Timothy,
We are very sorry to hear you were unhappy with the watch you received. Please reach out to us at [email protected] so that we can assist further!
Thank you,
Ryan

New York
1 review
0 helpful votes
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Product review
July 10, 2022

Product was good quality and well pleased with response time. Will use them again.

Date of experience: July 10, 2022
Colorado
1 review
0 helpful votes
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I just love zazzle
July 10, 2022

Very good experience, I have never had to return anything. And I will continue to use them for everything.

Date of experience: July 10, 2022
Maryland
1 review
0 helpful votes
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Save the dates
July 9, 2022

Quick and easy!. Site was easy to navigate, easy to edit formats, text, font, etc. Done with final design in 30 minutes and arrived the next week!

Date of experience: July 9, 2022
Illinois
2 reviews
0 helpful votes
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A bunch of mrons
August 8, 2022

I made a birthday gift with just general pictures and was flagged as copyright. They are clueless and have no idea.

Date of experience: July 9, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Christopher,
Whilst we would be happy to print all kinds of content on Zazzle, we do have to adhere to strict copyright guidelines. Should you need any more guidance, please reach out at [email protected].
Thank you,
Ryan

Georgia
1 review
0 helpful votes
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Great experience the website is easy to order from will use company again.

Date of experience: July 9, 2022
Australia
1 review
1 helpful vote
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Amazing array of pigeons and the like... i especially enjoy miss pigeon, lovely gal. Sometimes i lay in bed and i dream of her l luscious beak in my mouth.

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
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Beautiful
July 8, 2022

The baby shower invites were beautiful. They came exactly on time as well.

Date of experience: July 7, 2022
Massachusetts
1 review
0 helpful votes
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Quality of print
August 6, 2022

Ok, for the quality of print I would expect better

Date of experience: July 7, 2022
Zazzle S. Zazzle Rep
over a year old

Hi there,
We are very sorry to hear you were disappointed with your recent order! We believe in 100% satisfaction so we've reached out to you directly via email so we can assist with a resolution!
Thank you,
Ryan

Georgia
1 review
0 helpful votes
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Invitaciónes
July 7, 2022

Muy bonitas nos encantó el trabajo que Isieron que damos muy satisfechos

Date of experience: July 7, 2022
California
1 review
0 helpful votes
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Bad pruntng job!
August 6, 2022

The invitations: the wording ran together, it was blurry and unclear to read.

Date of experience: July 7, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Michele,
We are very sorry to hear you were dissatisfied with the invitations that you received! We do of course want you to completely love your order, so we've reached out to you directly via email so we can assist further. We look forward to your response!
Thank you,
Ryan

Indiana
1 review
0 helpful votes
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.
July 7, 2022

...

Date of experience: July 7, 2022
New Hampshire
1 review
0 helpful votes
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Easy to order. Delivered expeditiously. I'm quite satisfied. Thank you.

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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VERY PLEASED!
July 7, 2022

This was a very easy process and gave me the flexibility to put my words into the card. It looked professional. I was very pleased with the options given to me.

Date of experience: July 7, 2022
Oklahoma
1 review
0 helpful votes
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Baby Shower Napkins
July 7, 2022

Beautiful Design and I liked they were personalized with baby's name

Date of experience: July 7, 2022