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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The invitations were beautiful done on high quality paper.
We chose a photo as a background for our invitations and I was very nervous it would be too dark to see the font and wedding information. But they came out even better than I expected! I cannot wait to send these out!
I enjoyed making personal cards to match the special people in my life. I know it means something to them, too!
I am so satisfied with the product I received from Zazzle! I ordered save the dates for my wedding & they are even more beautiful in person than they look on the site. The quality is amazing. I can't wait to see everyone's reactions to these.
Quality of invite was really nice and formatted exactly as the picture shows.
When ordering my invitations I missed putting the time on them…I was disappointed that no one from Zazzle contacted me when reviewing my order. Although it was my fault it was missed I was very disappointed that a company that does this work daily would not have reached out to see if the time was left off on purpose.
The wedding invitations and RSVP cards my fiance and I ordered, came out absolutely beautiful! They were inexpensive and shipped quickly! We love them and would recommend to anyone getting married to order from Zazzle.
Invitation is perfect. Great quality and shipped way before expected date.
Packaging was great! It was raining and they came dry and as expected :)
Everything about the experience was fast and easy! They turned out more beautiful than I thought they would! And received them before the expected delivery date.
This site is so easy to use and the customizing option is very user friendly. I love my invitations. They are beautiful.
Very pleased with the entire experience and quick delivery!
I received my invites and was happy with the quality and service. But when I flipped it over I saw that there was a back with the initials H &T. I had no idea that there was a back that I needed to alter to out initials. Now what do I do. Spend more money to reprint, or buy a sticker!?!
I didnt see that they had shipped the shirt out yet so i wrote them and this is the response they wrote.
Hi Jessica,
Whilst we are not fully able to open your image, it does look as if this email has come from a different company as per the different logo visible. If you do have an order with Zazzle, please reach out to us directly at [email protected] so that we can assist.
Thank you,
Ryan
So many wonderful designs and the personalization is easy to use! They came out beautifully! I just sent them out and I was so excited! I would use Zazzle again.
The invitations are beautiful and arrived much sooner than expected.
Vendor would not produce products for a birthday celebration. And said my own personal photos were in violation of copyright. Did not reach out and cancelled the order without confirming or asking. Just assumed the photos were someone else's.
Find someone who wants to do business with you instead of Zazzle. Poor judgement with no customer service.
Hi there,
Whilst we would be happy to print all kinds of content on Zazzle, we do have to adhere to strict copyright guidelines. Should you need any more guidance, please reach out at [email protected].
Thank you,
Ryan
Easy to use platform it was a great experience. I will definitely use this website again
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dennis,
We're sorry to hear that you omitted the time from your invitations. We understand that mistakes happen, so we've reached out to you directly via email to provide a resolution! We look forward to assisting further!
Thank you,
Ryan