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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Paper is great quality, looks just like image on the website!
Easy to order. Beautiful invites, good quality. Very happy with my choice!
I received the product must faster than expected and the quality of the product was great!
Shipment came faster than expected, great experience l!
My only reason for four stars is because I find the website difficult to maneuver. The Tissue Paper is beautiful. I haven't worked with it yet but I think it will be wonderful. Shipping was fairly fast. Packaging very nice.
Super easy, super cute, easy to put together, time saving and great price.
The process was easy and the product was great. :)
The order was placed in guaranteed by the 25th they received it much earlier than that and it was beautiful
The process was easy and the delivery was fast. The preview of the items are great to see before purchasing.
I was able to upload six photos to my card, put information on the front and back in order to promote my online business. The cards turned out great!
No issues at all everything went smoothly with ordering and also with the delivery.
I am completely happy with my baby shower luncheon napkins!
Just pull the trigger. The paper quality is great, as is the print. You will not regret the purchase!
My wedding invitations were absolutely perfect and they came to the house to fast! I'm so happy with my purchase.
The invitations were delivered fast and they were exactly what I wanted.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

