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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Love the outcome of the products I ordered. Prices are also good
I ordered invitations and they look like I expected them to look. They came in a timely manner.
The invitations came just as ordered which was an easy process! We love them!
I love the invites! It said they were getting delievered next month and they actually got here in like 3 days! I was so happy with them! 10/10 would recommend
Great- has a lot of options
Will use again………………………………..
It was quick and easy to find the design I wanted and add all the information I needed on to the invites.
Great site, fast & easy to edit. Love, love, love it!
Loved the invitations I ordered. Wanted something fun and different and found your site, it was exactly what we were looking for.
I love love my sage the dates! I wish I had gotten a sturdier paper, but that's my fault lol. They are so cute and so clear!
My order was processed and shipped out quickly. My order was very vibrant in color and just as I had anticipated. I would definitely make another purchase through this company.
The Zazzle website was easy to navigate through and to customize my own words for military funeral thank you cards for my uncle. Lastly, arrived ON TIME and the quality paper and envelopes were excellent. Highly recommend.
Hi Katrina,
We are very happy to hear you had a good experience with your order! However, we can see that you've given us a 2 star rating so are eager to know how we could have improved upon this experience! If you could reach out to [email protected] with clarification, we would greatly appreciate it!
Thank you,
Ryan
Zazzle offers a tremendous variety of great napkin designs. The product chosen was reasonably priced and arrive in record time, compared to other vendors I checked.
Didn't plan on getting save the dates, but my fiance suggested we should look into it. Fell in love the template and they look amazing.
Amazing thank you cards! Loved the quality. Affordable and fast shipping!
The invites are super cute. The only thing was that I messaged the artist right after I ordered the invites asking to add a zipcode because the sample looked weird with it. I didn't get a message back until after they shipped saying I would have to cancel the order and re order. Which was ridiculous.
Invites are perfect! Just as they appeared when I ordered them and they came very quickly which was crucial. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael,
We're very happy to hear that you love your invitations! We are a little uncertain as to why your rating is so low given your comments, so we would appreciate you reaching out to us at [email protected] with any issues you have had so we can assist!
Thank you,
Ryan