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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Quick the baby is coming!
July 23, 2022

Zazzle saved the day. With a large selection of beautiful invites and fast shipping.

Date of experience: July 23, 2022
Colorado
2 reviews
0 helpful votes
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Turned out amazing
July 23, 2022

Very good, I have no complaints. I love how they turned out

Date of experience: July 23, 2022
North Carolina
1 review
0 helpful votes
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Bday invite
July 23, 2022

Great. The invitations turned out exactly how I wanted

Date of experience: July 23, 2022
California
1 review
0 helpful votes
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Great!
July 23, 2022

Designing was easy.
Product arrived quickly.
Quality it awesome.
Love. Love. Love.

Date of experience: July 23, 2022
Kentucky
1 review
0 helpful votes
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Awesome!
July 23, 2022

Beautiful! I absolutely love them! I'm definitely impressed!

Date of experience: July 23, 2022
Georgia
1 review
0 helpful votes
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Speedy turnaround!
July 23, 2022

Invitations were just as expected and delivery was fast! Very happy with my experience.

Date of experience: July 23, 2022
Texas
1 review
0 helpful votes
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Wonderful Cards
July 23, 2022

Great bridal shower cards! Great quality and very vibrant!

Date of experience: July 23, 2022
Michigan
1 review
0 helpful votes
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Shipping?
August 22, 2022

Had a 50% off but shipping was more than my discount. It was disappointing.

Date of experience: July 23, 2022
Illinois
1 review
0 helpful votes
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Great selection
July 23, 2022

High quality product, arrived days early, excellent selection

Date of experience: July 23, 2022
Ohio
1 review
0 helpful votes
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100% satisfaction
July 23, 2022

Received exactly what I wanted, fast. No issues with ordering, packaging, or customer service.

Date of experience: July 23, 2022
Canada
1 review
0 helpful votes
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Invitations
July 23, 2022

I was pleased with the product and the service. Zazzle seems to have something for everyone.

Date of experience: July 23, 2022
New York
1 review
0 helpful votes
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Everything was great, but I wish the automatic selection for shipping was the cheapest choice. I spent an extra $15-20 on premium shipping because I wasn't paying attention at checkout.

Date of experience: July 23, 2022
Massachusetts
1 review
0 helpful votes
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Beautiful invitations!
July 23, 2022

The invitations were beautifully done and arrived quickly. Very happy customer!

Date of experience: July 23, 2022
Minnesota
1 review
0 helpful votes
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Bridal shower
July 23, 2022

Love the invites they all I was expecting I will order again

Date of experience: July 23, 2022
New York
1 review
0 helpful votes
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Exelente
July 23, 2022

Llego bastante rapido y se ven muy bonitasblas invitaciones

Date of experience: July 23, 2022
Florida
1 review
0 helpful votes
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Great photo card template
July 23, 2022

I am very happy with the graduation card announcements that I ordered. The quality of the paper is very nice. Also, the ease of putting photos in the design was simple. Overall, it was great!

Date of experience: July 23, 2022
New York
1 review
0 helpful votes
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Very quick and easy
July 23, 2022

Love the outcome of the products I ordered. Prices are also good

Date of experience: July 23, 2022
New Jersey
1 review
0 helpful votes
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Invitations
July 23, 2022

I ordered invitations and they look like I expected them to look. They came in a timely manner.

Date of experience: July 23, 2022
Massachusetts
1 review
0 helpful votes
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Perfect
August 22, 2022

The invitations came just as ordered which was an easy process! We love them!

Date of experience: July 23, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Michael,
We're very happy to hear that you love your invitations! We are a little uncertain as to why your rating is so low given your comments, so we would appreciate you reaching out to us at [email protected] with any issues you have had so we can assist!
Thank you,
Ryan

California
1 review
0 helpful votes
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I love!
July 23, 2022

I love the invites! It said they were getting delievered next month and they actually got here in like 3 days! I was so happy with them! 10/10 would recommend

Date of experience: July 23, 2022