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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I love shopping with Zazzle. Quality products, quality delivery
The card was the best of quality, craftsmanship and creativity!
Thank you for creating such a lovely card for wonderful memories!
BEAUTIFUL! I ordered these and received them within 4 days! They are just as pretty in real life as they appear on the website when personalizing them!
Our save the dates came out perfectly! The picture was a little dark; but that wasn't their fault... I should have checked the lighting on the photo! They were exactly what I ordered and were delivered SUPER fast! Easy, reasonable, and super fun to look through selection!
I ordered some birthday invitations for my child's upcoming laser tag party and Zazzle had some great options for laser tag themed invitations. They were a really good price and great quality. They came well packaged and not bent or damaged in any way. My child is very excited to send these out and wants to save one for themselves because they're so cool!
Excellent! Results look exactly as I expected! So happy!
Excellent product choices and perfect invitation! :)
Super easy to edit and delivered quickly! Got invitations for my sisters baby shower and everyone loved them.
Zazzle order was totally fine, not sure why these site jabber people are making me write an essay about it.
Yaaaaaay thank you so much. We love your website and the quality of your work is excellent. Thank you for providing us with another set of awesome invitations!
Everything was just as I had hoped it would be; and quick delivery too.
It was great! Invites turned out so cute! Can't wait to pass them out!
Thank you for your prompt and professional invitations!
I got the cards just in time for my cousins birthday.
I had very specific items in mind and searched the Net for them. I found Zazzle and altho I'd never heard of them before, the cost was low enough that I decided to give them a try. The ordering/checkout process was easy; my order came quickly and very well packaged. Quality of product is good. I definitely will keep Zazzle in mind.
In the last two months I've ordered Save the Date and Wedding invitations. Workmanship was excellent; exactly what I wanted. Expedited shipping; would order from these artists anytime!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

