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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Perfect!
July 24, 2022

I am so happy with my wedding invitations! They are beautiful, good quality, easy to customize and received them quicker than expected!

Date of experience: July 24, 2022
New Hampshire
1 review
0 helpful votes
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Very Surprised and Satisfied
July 24, 2022

I was able to find cards for people battling cancer. Finding an appropriate cancer card that is not pink colored helped when searching for my male friend. Some cards could be personalized too! I'm very satisfied with my purchase and will pass the word on to friends on the ease of shopping at Zazzle.

Date of experience: July 24, 2022
Michigan
1 review
0 helpful votes
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Love them!
July 24, 2022

I made birthday invitations for my daughter, making them was simple, ordering was simple, and they came sooner than I expected.

Date of experience: July 24, 2022
Texas
1 review
0 helpful votes
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Invitations
July 24, 2022

Beautiful design! I'm so happy with my order. Just exactly what I wanted.

Date of experience: July 24, 2022
California
1 review
0 helpful votes
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Very happy!
July 24, 2022

Very happy about the purchase! Using this for my fiancé's 50th birthday party. Excited to send them out to the family and friends.

Date of experience: July 23, 2022
Canada
1 review
0 helpful votes
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Poor quality printing
August 23, 2022

I ordered post cards. They were all terrible print quality. Pixelated, poorly coloured, and off-centred. I won't be ordering from here again.

Date of experience: July 23, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Erin,
We are very sorry to hear of the issues you encountered with your postcards, this isn't what we like to hear! We've just reached out to you directly via email so that we can assist in providing a resolution! We look forward to your response!

Thank you,
Ryan

Arizona
1 review
0 helpful votes
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Love them!
July 24, 2022

Easy to use website & the invitations turned out beautifully!

Date of experience: July 23, 2022
New York
1 review
0 helpful votes
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Will order in the future
July 24, 2022

Exactly what I wanted! Great quality product! Very simple process and everything was customizable. My bridesmaids loved the personal touch of including a photo & little story on the back.

Date of experience: July 23, 2022
Georgia
1 review
0 helpful votes
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Fast
July 24, 2022

So fast and great quality! Ordering was a breeze too!

Date of experience: July 23, 2022
North Carolina
1 review
0 helpful votes
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Perfect
July 24, 2022

The Navy card that I ordered for my son, is beautiful, and was just the perfect text.

Date of experience: July 23, 2022
Pennsylvania
2 reviews
1 helpful vote
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Shower napkins
July 24, 2022

Beautifully done. Nice quality napkins. Fast printing and delivery.

Date of experience: July 23, 2022
California
1 review
0 helpful votes
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Great Experience
July 24, 2022

Easy to make invitations and quick delivery. Highly recommend for wedding invitations

Date of experience: July 23, 2022
Michigan
1 review
0 helpful votes
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Great Quality!
July 24, 2022

Arrived faster than expected and the prints were excellent quality!

Date of experience: July 23, 2022
North Carolina
2 reviews
0 helpful votes
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Invitations
July 24, 2022

I have ordered invitations from this site before so when I needed invitations again, of course this is where I will order from! Absolutely love the choices and fast service!

Date of experience: July 23, 2022
Ohio
1 review
0 helpful votes
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Great quality
July 24, 2022

These invitations are great. I like them because it uses less paper. It's all in one with a response post card attached. They are very pretty too.

Date of experience: July 23, 2022
Georgia
1 review
0 helpful votes
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Wedding open house
July 24, 2022

Easy and fast delivery! Price was nice. Shipping might be a little too much.

Date of experience: July 23, 2022
Connecticut
1 review
0 helpful votes
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Personalized cocktail napkins.
July 24, 2022

Very pleased with the whole transaction and delivery time. The napkins came out super cute!

Date of experience: July 23, 2022
Indiana
1 review
0 helpful votes
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Amazing
July 24, 2022

Beautiful selection, amazing as always, fast service and delivery

Date of experience: July 23, 2022
Massachusetts
1 review
0 helpful votes
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Clock
July 24, 2022

Nice. Is as advertised. The clock looks very very nice on my wall.

Date of experience: July 23, 2022
Georgia
1 review
0 helpful votes
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My new labels
July 24, 2022

I really liked the return address labels that I ordered, I was just disappointed that the corner was bent when they arrived. Other than that I was happy with my order.

Date of experience: July 23, 2022