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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was able to find cards for people battling cancer. Finding an appropriate cancer card that is not pink colored helped when searching for my male friend. Some cards could be personalized too! I'm very satisfied with my purchase and will pass the word on to friends on the ease of shopping at Zazzle.
I made birthday invitations for my daughter, making them was simple, ordering was simple, and they came sooner than I expected.
Very happy about the purchase! Using this for my fiancé's 50th birthday party. Excited to send them out to the family and friends.
I ordered post cards. They were all terrible print quality. Pixelated, poorly coloured, and off-centred. I won't be ordering from here again.
Easy to use website & the invitations turned out beautifully!
Exactly what I wanted! Great quality product! Very simple process and everything was customizable. My bridesmaids loved the personal touch of including a photo & little story on the back.
So fast and great quality! Ordering was a breeze too!
Beautifully done. Nice quality napkins. Fast printing and delivery.
Easy to make invitations and quick delivery. Highly recommend for wedding invitations
I have ordered invitations from this site before so when I needed invitations again, of course this is where I will order from! Absolutely love the choices and fast service!
These invitations are great. I like them because it uses less paper. It's all in one with a response post card attached. They are very pretty too.
Easy and fast delivery! Price was nice. Shipping might be a little too much.
Very pleased with the whole transaction and delivery time. The napkins came out super cute!
I really liked the return address labels that I ordered, I was just disappointed that the corner was bent when they arrived. Other than that I was happy with my order.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Erin,
We are very sorry to hear of the issues you encountered with your postcards, this isn't what we like to hear! We've just reached out to you directly via email so that we can assist in providing a resolution! We look forward to your response!
Thank you,
Ryan