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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Perfect
July 26, 2022

I love love love my wedding invitations, they came out better than I could have imagined!

Date of experience: July 26, 2022
Indiana
1 review
0 helpful votes
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Birthday invitations
July 26, 2022

It was easy and all instructions were found. I am so happy with the product and cost.

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Excellent Service
July 26, 2022

I received my order in less than 5 days with excellent print quality and just the way we had intended. Alhumdulillah.

Date of experience: July 26, 2022
Missouri
2 reviews
0 helpful votes
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Love the product
July 26, 2022

We always use Zazzle for our office event party invites. Awesome price and they always turn out great.

Date of experience: July 26, 2022
Virginia
1 review
0 helpful votes
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Love these napkins!
July 26, 2022

Order was received earlier than expected. Quality of these napkins are exceptional and the photo image came through very well. Super cute and will be a hit while being quite functional! Thank you.

Date of experience: July 26, 2022
Oklahoma
1 review
0 helpful votes
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So quick and cute product
July 26, 2022

These came in so fast and were adorable! My fiance had custom crds made to ask his friends to be groomsmen in our wedding!

Date of experience: July 26, 2022
Colorado
1 review
0 helpful votes
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Love these invites!
July 26, 2022

Great quality. Fun order process and everything is perfect! Thank you.

Date of experience: July 26, 2022
Tennessee
1 review
0 helpful votes
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Got my order!
July 26, 2022

Ordering with Zazzle has been my easiest site to order from in awhile! I ordered on a Monday and my order was on my porch before the weekend! My cards turned out perfect!

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Beautiful!
July 26, 2022

Super nice and exactly what I wanted! The photos on the card turned out beautiful just as my photographer showed us. I am super happy with this purchase!

Date of experience: July 26, 2022
Missouri
1 review
0 helpful votes
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LOVE THEM
July 26, 2022

Love my invitations! So cute! They are great! My bridesmaids love them so much

Date of experience: July 26, 2022
New Jersey
1 review
0 helpful votes
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Wedding invitations
July 26, 2022

Did an excellent job and received very fast and excellent quality.

Date of experience: July 26, 2022
Tennessee
1 review
0 helpful votes
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Recent order
July 26, 2022

The order was fine and the items came in very quickly and the items that came in were what I ordered. So overall it was nice to order from Zazzle.

Date of experience: July 26, 2022
Montana
1 review
0 helpful votes
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Super cute, fast, reliable
July 26, 2022

I purchased invitations for my bridal shower. The print quality was wonderful, and the design was very cute. We got the order very fast!

Date of experience: July 26, 2022
Florida
1 review
0 helpful votes
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Wedding QR RSVPs
July 26, 2022

I love the invites, The QR Code is amazing. They look great I can't say how much i love them enough and they came early.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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Great service
July 26, 2022

Great service was given. Tool to create the invite was very easy to use.

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Excellent
July 26, 2022

Order came quickly and I was very satisfied with it. They had lots of cute formats to choose from.

Date of experience: July 26, 2022
Canada
1 review
0 helpful votes
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I ordered my wedding invitations from Zazzle and was very disappointed. First off, they don't look like wedding invitations, they look more like post card. For the price of the invitations, I was expecting something that actually looked decent. If I wanted my invitations to look like post cards, I could have went to Staples and printed them for less than half the cost of what I paid. To be honest, the quality looks extremely cheap, but the invitations were not cheap, they were quite costly.
Secondly, the invitations were sent through Canada post, so on top of paying the original delivery fee, I had to pay the cost of picking it up through Canada post.
Thirdly, when I open up the invitations to fold them, there was a gross looking stain on one of the invitations, so I couldn't even send it off.
Will not be ordering off of Zazzle ever again

Date of experience: July 25, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Angie,
We are very sorry to hear that you were unhappy with the invitations that you received! We've just reached out to you directly to provide a resolution and to provide some clarification on your delivery issues!
Thank you,
Ryan

California
1 review
0 helpful votes
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Customized cards
July 25, 2022

Beautiful customized cards delivered on time. Short turn around time from Oder to delivery. One mistake on printing. A little tricky to edit customized cards The main cost was standard postal delivery cost. Great price on cards

Date of experience: July 25, 2022
Arizona
1 review
0 helpful votes
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Perfect & Quick
July 25, 2022

I ordered my wedding invites a few months back and loved them so much that I circled back to order my thank you notes from the same designer. I love the quality & cost of Zazzle products, AND that I can customize / play with my design all I want. LOVE LOVE LOVE Zazzle.

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Shipped sooo fast
July 25, 2022

Got here early early which was great, product was as described!

Date of experience: July 25, 2022