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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Great quality. Fun order process and everything is perfect! Thank you.
Ordering with Zazzle has been my easiest site to order from in awhile! I ordered on a Monday and my order was on my porch before the weekend! My cards turned out perfect!
Super nice and exactly what I wanted! The photos on the card turned out beautiful just as my photographer showed us. I am super happy with this purchase!
Did an excellent job and received very fast and excellent quality.
The order was fine and the items came in very quickly and the items that came in were what I ordered. So overall it was nice to order from Zazzle.
I purchased invitations for my bridal shower. The print quality was wonderful, and the design was very cute. We got the order very fast!
I love the invites, The QR Code is amazing. They look great I can't say how much i love them enough and they came early.
Great service was given. Tool to create the invite was very easy to use.
I ordered my wedding invitations from Zazzle and was very disappointed. First off, they don't look like wedding invitations, they look more like post card. For the price of the invitations, I was expecting something that actually looked decent. If I wanted my invitations to look like post cards, I could have went to Staples and printed them for less than half the cost of what I paid. To be honest, the quality looks extremely cheap, but the invitations were not cheap, they were quite costly.
Secondly, the invitations were sent through Canada post, so on top of paying the original delivery fee, I had to pay the cost of picking it up through Canada post.
Thirdly, when I open up the invitations to fold them, there was a gross looking stain on one of the invitations, so I couldn't even send it off.
Will not be ordering off of Zazzle ever again
Beautiful customized cards delivered on time. Short turn around time from Oder to delivery. One mistake on printing. A little tricky to edit customized cards The main cost was standard postal delivery cost. Great price on cards
I ordered my wedding invites a few months back and loved them so much that I circled back to order my thank you notes from the same designer. I love the quality & cost of Zazzle products, AND that I can customize / play with my design all I want. LOVE LOVE LOVE Zazzle.
They came out perfectly. I'm so glad I was able to find your site. You were able to give him the perfect design to fit his theme.
Thank you!
The Zazzle website is user friendly & customer centric. Easy to see personalization immediately.
We ordered some casual party invites that we designed ourselves. It was easy to upload our design and preview it. This was one of the few sites where we had an option of a paper color other than white. (Yay, Kraft paper!) The only thing I would change would be to order fewer invites - we had to order 50, and now we have like 20 extra cards sitting around. And possibly have a different price for just one sided printing vs front/back printing.
I love them, you did a great job! They are beautiful and just as described!
I was no happy with the condition of the invitations when they arrived. The corners of the invitations were bend and some crushed
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Angie,
We are very sorry to hear that you were unhappy with the invitations that you received! We've just reached out to you directly to provide a resolution and to provide some clarification on your delivery issues!
Thank you,
Ryan