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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Printed invitations were easy to use. Order came in record time. Quality is great
Very easy and pleasant, they were very fast and cards turned out great!
I would like a choice for better quality paper. (Thicker cardstock). I have now ordered the linen version of the invite to see if it looks more elegant.
I placed my order with ease. Received my order earlier than expected. Everything was great!
I was able to personalize cards for several people with milestone birthdays. I can't wait until they see them. They'll think I paid a lot of money for them, but I didn't. I ordered 8 cards and the most expensive was $2.26. This is now my go-to place for cards. No doubt I'll be ordering lots of other personalized items in the future.
Ordered birthday invitations turned out great and received them quickly
All was good with the engagement napkin order. Thank you
Myself and family loved the invitations only problem is it didn't give me an option to change the back so we just scratched off Bella on the back but it was beautiful and loved it.
I love love love my wedding invitations, they came out better than I could have imagined!
It was easy and all instructions were found. I am so happy with the product and cost.
I received my order in less than 5 days with excellent print quality and just the way we had intended. Alhumdulillah.
We always use Zazzle for our office event party invites. Awesome price and they always turn out great.
Order was received earlier than expected. Quality of these napkins are exceptional and the photo image came through very well. Super cute and will be a hit while being quite functional! Thank you.
These came in so fast and were adorable! My fiance had custom crds made to ask his friends to be groomsmen in our wedding!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

