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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Everything always arrives promptly and their papers are divine!
Amazed my order arrived within a week. Just as ordered.
Easy to order. Price reasonable. Napkins available in sizes needed.
Beautiful cards, great quality and shipped/delivered within a few days. Very happy with them.
The baby shower invitations I ordered are simply amazing.
Loved the quality of product and beautiful design!
The best invitations I have ever ordered! Goes perfectly with the theme.
The invites don't look at all like I thought they would but I don't have the time to change them
I ordered my quince invitations from Zazzle. I had seen the template on Pinterest and loved it. It was easy to customize it and make changes to my liking. Overall, a good friendly user site. I will definitely use it again in the future.
My birthday cards came quick and they were exactly what I wanted.
Beautiful artwork and a superb quality product. The design we chose was amazing and perfect.
The process was so simple and easy! Very happy that I was able to preview the invitations and edit them to fit my wedding. Fast shipping, which was a plus!
Found just what I was looking for. So easy to customize! Will be making future purchases from here
The tags were perfect and arrived earlier than expected!
Zazzle is my go-to place for special cards -- whether a nephew's 10th birthday, or a colleagues 80th! I always find creative designs that are easy to personalize, and the quality of the paper and vibrancy of the printing have always exceeded expectations.
I had a great experience ordering these hats,. I ordered 5 total hats, all different, and they came out perfect! Thanks so much!
Fast shipping and great quality card stock paper. Very easy to use templates that were easily customizable.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Stacey,
We are very sorry to hear you were unhappy with your invitations! We've just reached out to you directly to offer some resolutions and we look forward to your response!
Thank you,
Ryan