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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Love Zazzle!
July 27, 2022

Everything always arrives promptly and their papers are divine!

Date of experience: July 26, 2022
New Jersey
1 review
0 helpful votes
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Speedy delivery
July 27, 2022

Amazed my order arrived within a week. Just as ordered.

Date of experience: July 26, 2022
Maryland
1 review
0 helpful votes
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Great!
July 27, 2022

Very satisfied with the quality of our products can't wait for this shower

Date of experience: July 26, 2022
California
2 reviews
0 helpful votes
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Great for a western shower
July 27, 2022

Easy to order. Price reasonable. Napkins available in sizes needed.

Date of experience: July 26, 2022
Canada
1 review
0 helpful votes
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Beautiful Cards
July 27, 2022

Beautiful cards, great quality and shipped/delivered within a few days. Very happy with them.

Date of experience: July 26, 2022
Kansas
1 review
0 helpful votes
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AWESOMESAUCE
July 26, 2022

The baby shower invitations I ordered are simply amazing.

Date of experience: July 26, 2022
California
1 review
0 helpful votes
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Amazing!
August 26, 2022

Loved the quality of product and beautiful design!

Date of experience: July 26, 2022
Connecticut
1 review
0 helpful votes
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Love it!
July 26, 2022

The best invitations I have ever ordered! Goes perfectly with the theme.

Date of experience: July 26, 2022
New Hampshire
2 reviews
0 helpful votes
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Wasn't happy with the results
August 25, 2022

The invites don't look at all like I thought they would but I don't have the time to change them

Date of experience: July 26, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Stacey,
We are very sorry to hear you were unhappy with your invitations! We've just reached out to you directly to offer some resolutions and we look forward to your response!
Thank you,
Ryan

Tennessee
1 review
0 helpful votes
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Amazing Site
July 26, 2022

I ordered my quince invitations from Zazzle. I had seen the template on Pinterest and loved it. It was easy to customize it and make changes to my liking. Overall, a good friendly user site. I will definitely use it again in the future.

Date of experience: July 26, 2022
Mississippi
2 reviews
0 helpful votes
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Just what I wanted
July 26, 2022

My birthday cards came quick and they were exactly what I wanted.

Date of experience: July 26, 2022
Ohio
1 review
0 helpful votes
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Movie night tickets
July 26, 2022

Beautiful artwork and a superb quality product. The design we chose was amazing and perfect.

Date of experience: July 26, 2022
Florida
1 review
0 helpful votes
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RSVP/Wedding Invites
July 26, 2022

The process was so simple and easy! Very happy that I was able to preview the invitations and edit them to fit my wedding. Fast shipping, which was a plus!

Date of experience: July 26, 2022
Alaska
1 review
0 helpful votes
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Beautiful product
July 26, 2022

Found just what I was looking for. So easy to customize! Will be making future purchases from here

Date of experience: July 26, 2022
Pennsylvania
1 review
0 helpful votes
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Exactly what we wanted!
July 26, 2022

The tags were perfect and arrived earlier than expected!

Date of experience: July 26, 2022
Nebraska
1 review
0 helpful votes
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Satisfied
July 26, 2022

I am not skilled when it comes to computers and even I could handle this!

Date of experience: July 26, 2022
Indiana
1 review
0 helpful votes
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Perfect
July 26, 2022

Got them fast and they are exactly what I ordered.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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Zazzle is my go-to place for special cards -- whether a nephew's 10th birthday, or a colleagues 80th! I always find creative designs that are easy to personalize, and the quality of the paper and vibrancy of the printing have always exceeded expectations.

Date of experience: July 26, 2022
South Carolina
1 review
0 helpful votes
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Great experience
July 26, 2022

I had a great experience ordering these hats,. I ordered 5 total hats, all different, and they came out perfect! Thanks so much!

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Fast shipping
July 26, 2022

Fast shipping and great quality card stock paper. Very easy to use templates that were easily customizable.

Date of experience: July 26, 2022