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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Amazing Quality! I searched for Baby Shower invitations for my daughter and was so excited I could get them in time (Google said ships in 1-3 days) to mail 4 weeks ahead for a last minute venue change. Until I got to checkout, I didn't realize that by promising they could get them out in time, It would cost me more for delivery than my order. I need it anyway, I needed them and they were perfect, I'll order again, but with way more lead time! (It must be common though, I chatted with a friend by phone and talked about my experience and she asked me if it was Zazzle by name. She had the same experience. Paid a ton for shipping led to the site by quick shipping expectations.)
Quick service. The product was high quality and different than anything I had found else where.
Good service
I am very happy they do a good work, thanks
I got exactly what I ordered and I got it quickly too. I will definitely recommend
Zazzle's invitation options are creative and unique with so many designs to choose from. They are so easy to edit and they honor the turnaround time. I've ordered invitations for two occasions in the past three months and am very pleased with their work/quality.
Easy to order and to put in person information. Arrived before actual delivery date. Very happy and I will use them again.
Ordered 10 of my favorite Birthday Card... "you killed my dog" and received them in a couple days. Zazzle always goes above and beyond to help their customers. Thank you
I bought these early because I couldn't pass up the sale Zazzle was having! These baby shower invitations are so perfect and adorable!
Fast and great quality. Great selection. Always something for everyone
Was easy and price was great.
Unfortunately I did not do a very good job at proofing it before I ordered. And ended up having to order another set. Totally my fault
I paid extra to receive my order 1-2 business days after shipping, however, the last of the 3 items ordered arrived 3 business days after shipping
If time wasn't important to me, I would not have paid extra to receive sooner. It appears the order was shipped USPS priority which to me is not expedited shipping! The items I ordered were beautiful!
Fast and efficient. I appreciate that in a business, especially these days. Thank you!
The pillow looked good when I ordered it, but great in person! The person who made the design did a great job!
Invitations were exactly as pictured online and were very pretty. Seems to be good quality paper and ink printing. I'd order from here again!
Invitations are perfect and we are pleased. Lovely
Love my tags! They are perfect! Worked well for our Maple Syrup Bottles.
Shipping took a little while but it was worth it the quality of the paper the colors print even envelope is high quality. Definitely worth every penny
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members