On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order was delivered fast and accurately with 100% ease.
Very easy to order. Wedding invites turned out great!
This is my second or third order. Pleasant experience every time.
Save the dates was exactly what I expected. Great quality
They're perfect! Super easy to edit, and fast shipping! I will definitely be ordering again in the future!
I absolutely love! I for sure found my save the dates for an amazing price!
The Zazzle web site has wonderful
Items. The tools to crest were great, but it took me a while to realize how to use them and how to use the template. Once I fit, it was easy. The price explanation was also a bit difficult. I kept getting a discount code to use, but it was not valid.
However, I am very pleased with the finished project.
Our printed thank you notes arrived exactly as expected. We used the new customer promo code without any problems. Lots of options to choose from and the customizing was easy.
I ordered a 90th Birthday Gift throw pillow that I was able to customize myself. It turned out beautiful! It was such a smooth process, and it was delivered a day earlier than expected, which was wonderful. I would suggest Zazzle to my family, and friends, for sure!
I ordered our save the dates from Zazzle. There was a huge selection to choose from. Once I did order they came in quickly so I could get them out.
OK. A little difficult getting used to your web site ordering process
I was absolutly overwhelmed with all the tissue paper designs that are offered on zazzle! Love all the ones I ordered. Great products! Great pricing!
I didn't realize the address on file was my work address. But, it was delivered with no issues and it looks great!
Easy to personalize, great quality and arrived quickly.
Zazzle is the best I can't express how great my thank you cards turned out. Would order again
Easy to find what I was looking for. Great quality.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members