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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Ultimately, while the quality of the paper was great, the custom design I uploaded turned out very blurry, leaving the photos too blurry to send out for Save the Dates. I uploaded the design as per Zazzle's instructions, so it might be helpful to offer more tips / tricks for users to have a high-quality custom design.
The overall experience was great, I was able to upload the invitation I created easily, got a great deal and the invitations were a day late but wasn't an issue. The quality is great and beyond excited to send these out! Definitely recommend!
It was excellent from start to finish. The product turned out wonderful
Love this I got to customize cocktail napkins for my wedding of my Dog to include her in the special day! Turned out amazing!
Fast and affordable invitations! Best of all is being able to create them.
My custom save the dates turned out beautiful and the shipping was very fast
The color is perfect (gray), the size is just right!
We needed a rush for our custom napkins and very pleased with quality of paper and getting them on time! Thank you, they are perfect for our party.
Zazzle has a great selection of products at a reasonable price. I was easily able to customize my invite. It was delivered on time in great condition
So happy with the blue pumpkin baby shower invitations. They are adorable. Very nice paper and coloring
They turned out so beautiful and arrived 5 days before the initial estimate! I will definitely order again.
Easy to access in the app, for not having experience in editing it was easy for me to create the ID. I would like to know if they have customer service in Spanish, I have spoken to some Hispanic people who might be interested in their services
Absolutely love my ultrasound announcement cards! They are perfect
Was worried they would be unclear
Seller did a great job
Thank you
I ordered T-shirts for a birthday celebration and they were great!
The website is user friendly and the options are extensive
Zazzle has tons of cute options for invitations and I could actually combine 2 cards to make the one I wanted. They arrived even sooner than expected.
These napkins were absolutely beautiful! Very happy with the order, product and delivery!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

