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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love the invitations and how easy it was to reorder some more.
We were very pleased with the entire experience. The website is user friendly, beautiful designs, and standard shipping was FAST! We will definitely use Zazzle again, and recommend them to others. Awesome!
My invites were cute and same quickly. Shipping was definitely more than I would have liked to pay though.
Overall I had a good experience. They were delivered the exact date of the expected arrival and they came in a a timely matter. Packaging was also good.
2 great items & super fast transaction. Thank you very much & would highly recommend this seller!
Beautiful unique tiles. Vibrant colors. Easy to order, fast production time and delivery.
Nice product however they are not exactly royal blue. They lean more towards purple
My shower invites were done timely and looked great!
The invitation cards are stunning. The shipment arrived as projected on the website.
We have ordered numerous things from zazzle and everything has been wonderful! However with our past order 3 of our 30 items has an error on them. They all had random streaks of color( one red, one green and one white) so that was slightly disappointing.
The site was very easy to maneuver. I love the photo invitation option. I would've preferred an option for gloss.
Order came just as shown online. Super easy to use and would use again
Took longer than expected but very happy with both the quality and work
I love the products your site offers. I miscounted my wedding invites and needed to rush a small order (10 invites) and the express shipping was $30+. It just seems very steep. I also only received 9/10 invitations that I ordered. I was quite peeved about that as I am still short 1 invitation but will make do because I'm not placing an order for 1 invitation. The cost of the shipping also deterred me from re-ordering address labels as I didn't realize I was short on those as well. I can understand that the shipping is a little higher because the items are all customized but I can't justify spending more on shipping than on the products I purchased.
This is the second time I have ordered from Zazzle and the service was fast, reliable and exactly as ordered.
Loved the card! Arrived earlier than stated. Just delivered it to the 80 year old birthday gent who went to college on a full scholarship as an accordion player. Perfect! Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members