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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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We ordered Wedding invitations and then labels and TSVP Cards. Communication was great along the way and the product was just as ordered. It also came in the time outlined in the order. We will be ordering more.
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Very efficient and quality service! I am very satisfied.
Thank you!
I was so pleased with my order. Not only did it look great, it arrived so fast. At the last minute I needed to change the date of my daughter's party and I just resigned myself that it would never make it in time. But they arrived just in time, earlier than expected, and were awesome! Thank you!
Fun stuff. Fairly quick delivery. Prices not too bad
I ordered invitations for my daughters quince and the quality as well as the colors of the invitation were great!
For my first time buying something like this, I am not disappointed. Sure I had my doubts but after seeing it, it is the real deal! Could definitely be better about telling me it's actually coming, but it made it just in time. 4/5 would recommended as gifts.
I love this website for invitations, you can customize pretty much anything and they come out beautifully every time.
I ordered 1 pkgs. Of invitations and 2 pkgs. Were sent to me & charged to me. Please credit this please.
Super convenient, easy to use! Love this company. Definitely a great option to design your own stationery and wedding stuff!
The cards turned out better than expected! Thank you!
The loss of my husband was traumatic. Ordering thank you cards with his picture was very easy and made the process of putting him to rest easier.
The invites turned out beautiful. Momma was very happy with them. Thank you
I was looking for a special truck design, for a gift, a hat and t-shirt. I had looked everywhere with no luck. I remembered I had ordered from Zazzle before, so check out the hats and t-shirts. I found EXACTLY what I wanted. The design on both items is perfect! I can't wait to give this gift!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

