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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The baby shower looks absolutely amazing. I am very happy with results.
Easy to order. Beautiful and exactly as described. Delivery was quicker than estimated.
I would like to credit the artist in this review as it is because of her that I ordered through Zazzle.
Great experience. Never had an issue with this site
The save the dates came out beautiful and fast! Thank you
Packaged delivered in great condition. When I opened it up, the envelopes were crunched. Looks like someone tossed them in with little care. They were just plain white envelopes so I used my own.
Needed shower invitations last minute and Zazzle came through! I had great choices and received them in just three days.
I was so impressed, I ordered wedding napkins hoping they would show up on time. WELL, They came SO FAST! I was very impressed with the delivery and the quality of the product. I will definitely order more items from Zazzle
I was looking for some table sparkle for the rehearsal reception for The Night Before. I found this to be easy to order with the bride and grooms names and the package arrived as they said... in a timely fashion.
Zazzle offered product found no where else. The shipping was swift & arrived without breakage!
Super
Invitations came out beautiful & they were printed & delivered very quickly
The design was elegant and we love the reminder of our wedding!
Exactly what I expected,
I have used zazzle before.
Always a great product.
They were amazing. Already mailed to recipients, and got love for them
I am more than happy with my framed picture to memorialize my pet. It is made very well and the picture looks better than I could have ever hoped for. Amazing job and it arrived in about a week. Would absolutely use Zazzle again!
I loved the theme. The invitation turned out well. The only issue is the color looks faded.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

