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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love the invites! They are the perfect blend of cute and elegant.
The product arrived on time and in great condition. The card is just beautiful and exactly what I needed for my daughter's bridal shower gift.
My order was supposed to have been delivered by Friday, but wasn't completely delivered till Wednesday. I was hoping to have these mailed over that weekend.
Received earlier than expected, very glad of that.
Discount made my decision for me, to use this site.
Product is very good quality, even though I chose the least expensive options.
Website is clunky, difficult to save your work and go back after checking details to add. Had to start over several times.
Some of the font was changed on the invitation that I ordered. The font is unreadable on the invitation.
Hello Eddrea,
I am so sorry to hear about the incorrect font on your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
Zazzle was the only website I could find that didn't require me to print 50 of one card. Using a template I purchased from Etsy, I was able to print each individual table assignment card and signage for our wedding without any issues. The final product was beautiful!
Fast and beautiful work and very very reliable and its always easy to find beautiful gifts.
I placed an order for baptism invitations and am very pleased with the product. I selected the basic card stock option with a scalloped edge.
Order was easy. Delivery was fast. Thank you! I highly recommend it
They were beautiful I'm getting ready to order some more
I was pleased with my product! I loved the options that zazzle has. My order got to me very quickly! I will use them again in the future!
This experience was very stress free and the template provided made it easy to customize my badges. The badges came and they were super good quality, the images were high quality no low resolution. I would highly recommend super great quality for the price
When I received my order I was beyond please with the result. Will definitely recommend Zazzle.
Wish the order would have come together and free shipping would have been great seeing as I spent a hundred dollars.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tammie,
We're sorry to hear that your delivery of invitations came later then expected. Upon investigating, we can see they were delivered on the 2nd of August, with estimated delivery dates provided at checkout for this order being the 3rd-5th of August. We do apologize if any information was unclear to you! If you have any issues, you can contact us at [email protected]
Thank You,
Katie Ann