On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered my invitations and they all came so beautiful! The delivery was supposed to come August 5th but it came August 2nd! Their communication was amazing! Thank you for this amazing expirience!
Good quality card stock, and quick and simple ordering, and quick processing.
These were more than I could ever dream of! That's to zazzle my wedding is coming out more beautiful than ever!
Very easy experience, however the font on my napkins is wrong. The first name came out in all capital letters and then the second name came out correctly. First letter capitalized, the rest lower case. Unfortunately, l discarded all the packaging before I realized the mistake. Hence, I feel stuck with the napkins. I am pretty upset about it.
The site was easy to navigate. I was able to use a promo code for 50% off of my purchase. I received my save the dates quickly even when I paid for standard shipping! I'll be buying my wedding invites from them!
Everything was easy and understandable, but they got a little confusing when I received an email saying that I had to verify my credentials. I did not follow through, but still received my tag
Invites looked exactly as pictured online! Great quality and super fast shipping!
I ordered stickers for business gifts, and a lot of the print is outside the sticker, so the sticker will look shoddy when applied to the gifts; not the impression I was going for. Very disappointed in the $200+ purchase.
They process was super easy! All I had to do was enter the information I needed and that's it! Invitations look great, no issues.
Thank you so much for my beautiful baby showers invitation. I loved them. Great quality!
This is only the second time I have ordered. The last time had to have been over 5 years ago and the fact that my order from last time was still there was amazing. So easy to edit it and it came out beautifully. Thank you!
I was looking for a unique card to put a couple of photos on for gifts. While I did not find a card, per se, I did find an option that turned out great for my purpose.
My order arrived in a timely manner.
I will use Zazzle again and will recommend the site.
The cards I ordered were perfect and delivered before the expected date. I will definitely use Zazzle again. Great experience.
Carefully made, beautiful colors, carefully packaged! Highly recommend!
Paid for expedited shipping, and came 2 days after promised. Gave me a discount next time but nothing taken off on this one. Who knows if I'll be a return customer.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members