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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My invitations were easy to create and edit. The price was wonderful. The shipping SUPER FAST! They arrived over a whole week sooner than I thought.
This was my first order experience and it was great. The order itself was easy to complete and the delivery was about 4 days sooner than I expected! The invitations look exactly as expected and the quality is excellent. Very pleased and will be back for more when the need arises in the future. Thank you to the designer.
The selection and design process were both amazing. I was able to design the perfect special birthday card for my mom.
Was able to find what I wanted. Being able to personalize the cards was a real plus. Order shipped quickly. Our grandchildren's back to school experience will be enhanced with your cards.
Extremely satisfied with my order they arrived on time and my mom loved them thank you
I received the cards, they look nice! Order and delivery was easy!
The app kept crashing on me, but I went to the website and the project was completely quickly. The product was shipped quicker than expected and it's exactly what I wanted for my moms memorial. Thank you
The Boxer Dog 60th Birthday Card I purchased was exactly what I was looking for! Ordering from the website was a breeze...
It took over one week to receive our order, the quickest option was ridiculously priced
Very easy to create and order. Timely arrival too.
They were super easy to customize. Super quick and so perfect! Just what I wanted.
Easy to order! Artwork on napkins was just as described! Delivered early (in plenty of time for my special event)!
My order was received on time and as approved. Very pretty. Thank you.
Excellent experience. I will use again!
Thank you for a job well done!
These are beautiful and my daughter was very excited to see them. Also, the delivery was a lot faster than expected which was a very pleasant surprise.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

