Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the invitation! Delivered very fast too. Very happy with Zazzle
The cards we chose were very easy to edit and came out beautifully! We are very pleased with the promptness of our order and our overall experience. Will be back very soon for more!
It was fine no issues thanks you for my order I will use again
This service was extremely easy to use. I'm a 59 year old who isn't a computer expert and I had no problems using this service. The invitations are beautiful and professional looking. The guests loved them!
I ordered the card for a special birthday for my daughters birthday and was very Satisfied with quality and timely matter in which I received it.
Easy and fast shipping. My order came in great condition and is exactly how I wanted them.
The most perfect invitations I've ever seen. Incredible quality. Thank you so much
They came in time; just as described and in great condition!
It was everything I wanted! It came so fast too! I received the item in my mailbox before I even got notification that it was shipped.
Muy bonitas, nada más que me viera gustado editar unas frases que no me gustaron y también editaron ligeramente unas palabras que yo puse.
Recipients were pleased with beauty and quality of gift, though delivery was slow. Just send early if you're looking to send an on-time gift.
Great products alot of different styles and designs to choose from and shipping was fast!
Easy and fast. I was looking for a cute card to leave for guests. This was perfect.
Many choices to pick form. I like that fact it gives you the option to add more items from the same theme.
It was easy and fast, i will recommend it to all my friends.
Easy to order a custom made card for my Uncle's 90 th birthday.
Thank you to Zazzle, all of our orders have come out beautifully! Love how easy it is to personalize and the designs are just beautiful!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

