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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Found an invitation that I loved but the text wasnt quite right. Loved that it could be personalized to exactly what I wanted! To make it even better the invitations came days earlier than promised. So
Very pleased with them! Thank you.
I liked that they have a large amount of designs for wedding invitations but I was not the happiest with the quality and the descriptions were too vague and misleading. At the end of the day I guess you get what you pay for. I did like that they offered plenty of discounts and sales but the shipping costs are ridiculous and it takes kind of long to get some items. My other issue was with the minimum order quantity. It was either 10 or 25 when I only needed 12 more. Overall the website was easy to use and easy to customize the products but at the end of the day I don't think I got a better deal than what I expected and I could have gotten something nicer for slightly more or maybe even the same somewhere else.
Our order shipped and was delivered earlier that expected! Great quality paper
Pretty easy uploading my invitation. It came sooner than expected and looks great!
Beautifully done and printed picture looks fabulous. There was 2 spelling mistakes. One is from the template "cocktails" is missing the K and then I mistyped a word. Due to my time crunch we could not reorder. Other than that, it was perfect.
Very easy to configure the product and make it the way I wanted it
Placed a order for customer playing cards with my logo and url for my vacation rental property. I give these away to each guest that books the property. They look fantastic.
I will order again frim your company. I was very happy with the outcome of the card the price and how fast I received it
I honestly thought it was a great experience. The invitation came in early than the app said and I'm not complaining!
I got my order very fast. They are cute and look great!
Great blanket, came before expected delivery date.
Thirteenth invitations. Zazzle gave me great quality with great prices. Super fast service and quick delivery. I received order sooner then del date...
Creating my button design was easy and fast, My order was shipped and arrived before the promised shipping date. The buttons look great!
I was very pleased with the work and quality of the cards I ordered.
The invitations I ordered were absolutely perfect! High quality paper and envelopes. Will order fr zazzle again.
The save the dates are made of thick, heavy duty paper and look exactly as they were shown. Very satisfied and would recommend.
Many thanks for completing my order in a timely manner. Excellent quality and service.
Easy to customize and order. Received in just a couple of days.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Hade! I am so sorry to hear about your order of invitations. I’ll be reaching out to you directly by e-mail to have this resolved!
I look forward to assisting you further!
Thank you,
Zazzle