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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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These were perfect!
August 15, 2022

Perfect for our 16 yr olds birthday party. They were fantastic! Thank you!

Date of experience: August 14, 2022
California
1 review
0 helpful votes
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The product that was received exceeded expectations in both quality and delivery!

Date of experience: August 14, 2022
West Virginia
2 reviews
0 helpful votes
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Perfect Service
August 15, 2022

Personalizing the bridal shower invitation was easy and quick. Design printed beautifully. Delivered on time. Excellent service and product.

Date of experience: August 14, 2022
South Carolina
1 review
0 helpful votes
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Great Product + Fast Shipping!
August 15, 2022

Loved that I could create my own stationery. Zazzle's editing tool is always easy to use. This Seller had super fast production and shipping time - will definitely order more in the near future!

Date of experience: August 14, 2022
New York
1 review
0 helpful votes
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So happy with the invitations!
August 15, 2022

The invitations are beautiful! They arrived on time, perfectly printed and nicely wrapped. Job well done! Thank you.

Date of experience: August 14, 2022
Nebraska
1 review
0 helpful votes
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I've Moved Cards
August 15, 2022

OK but wished you had added "Street" behind my 1117 15th address. 1117 15th Street. It was not on my printed cards to mail out.

Date of experience: August 14, 2022
Colorado
1 review
0 helpful votes
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Great outcome. Expensive.
August 15, 2022

Cards were great. Beautiful and nice quality. Extremely expensive for timely delivery.

Date of experience: August 14, 2022
Georgia
1 review
0 helpful votes
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Great
August 15, 2022

Great! Gives you 100% control on how you design the card.

Date of experience: August 14, 2022
Illinois
1 review
0 helpful votes
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Beautiful Design
August 15, 2022

I received the custom tags on time. Printing was accurate and the design was beautiful.

Date of experience: August 14, 2022
Connecticut
1 review
0 helpful votes
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Great cards
August 15, 2022

4th time ordering; first 3 were specific year anniversary cards, and 4th was specific year birthday card.

Date of experience: August 14, 2022
Michigan
1 review
0 helpful votes
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Moths at night paper
August 15, 2022

I am disappointed in the paper I received. The moths on the right and left edges of this paper gym ehave part of their wings cut off. PLEASE TELL ME WHAT SIZE PRINT I NEED TO ORDER TO GET THE COMPLETE MOTHS PRINTING ON BOTH SIDES OFTHE PAPER. MY PHONE IS *******492. My email i s *******@yahoo.com. Thank you!

Date of experience: August 14, 2022
Washington
1 review
0 helpful votes
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Fast Delivery and Item is Perfect
August 15, 2022

Got exactly what I ordered and the delivery was quick

Date of experience: August 14, 2022
Florida
1 review
0 helpful votes
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Beautiful
August 15, 2022

Exactly as described... shipped quickly and in awesome packaging! Thank you

Date of experience: August 14, 2022
Georgia
1 review
0 helpful votes
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Custom puzzle
August 15, 2022

Great! Really enjoyed!
Just typing bc I'm required 50 characters

Date of experience: August 14, 2022
Alabama
1 review
0 helpful votes
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Perfect!
August 15, 2022

Invitations were perfect and shipped even faster than expected!

Date of experience: August 14, 2022
Michigan
1 review
0 helpful votes
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Shower invite
August 15, 2022

Had no problems. Had a good experience, would order again.

Date of experience: August 14, 2022
Texas
1 review
0 helpful votes
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ADORABLE
August 15, 2022

Absolutely loved the personalized wrapping paper.
The rush fee was a little outrageous but I'm glad it got here on time. The birthday day girl loved it as well.

Date of experience: August 14, 2022
Missouri
1 review
0 helpful votes
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Beautiful
August 15, 2022

Loved it! Excited to show it to everyone. The printing is flawless. Good job!

Date of experience: August 14, 2022
Nevada
1 review
0 helpful votes
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Priced way too high for quality of item
September 14, 2022

Priced way too high for quality of item. I did receive the item in a timely manner, the colors were as described which is what I needed. However the quality as they described it is not at all what I expected to receive and it's not going to be durable enough for what my youth is I was very disappointed that I had to pay almost $100 for something I could've boughtAt Joannes fabric for $21.

Date of experience: August 14, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Lisa! I am so sorry to hear about your order. We would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle!

Minnesota
1 review
0 helpful votes
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Save the Dates
August 15, 2022

Experience was great! Just wish there was a cheaper shipping option.

Date of experience: August 14, 2022