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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to use site and arrived a week sooner than expected
The website was easy to navigate and editing my sons birthday cards was easy and they came in so great! I love the size 5x7 although i couldve went for 4x6. They will definitely be a keepsake
Loved the way they turned out. My sister and brother in law will love them as well.
Fast shipping and delivered exactly what I ordered. Excellent experience.
The invites came right on time and were even more beautiful in person!
This was a steampunk clock. It is a background picture and not real objects. One thing that I had to do was to repaint the hands on the clock. They blended into the background and I could barely see them.
Quick and easy turn around with ordering and shipping! The invites look awesome! Thank you
All of my products arrived quickly and the quality of the designs turned out great!
Design Site easy to use but delivery too slow and expensive- will not use again. Very disappointed that invite and raffle card came a day apart further delaying sending out.
Zazzle was easy and my save the dates are beautiful!
Ordered the cutest invitations from this company and it was easy and they look amazing!
Designing Birthday party invitations for my 6 year old was very easy, we looked at the templates together, she chose jumping unicorns, the rest took about 10 extra minutes.
Items arrived exactly as described and in no time at al!
Fast delivery, quality was good and the designer system was easy to use.
I LOVE the way they turned out! Exactly what I wanted. Everyone loves them! Thanks so much for helping us with our special day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Margo! I am so sorry to hear about your order. I’ll be reaching out to you directly via e-mail and I look forward to assisting you further!
Thank you,
Zazzle