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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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This is the second time I've ordered from Zazzle. Great invitations and fast shipping!
Love how easy Zazzle is to create invites! Perfectly pressed and shipped quickly!
Loved the whole experience. Building the card was easy and user-friendly. Delivery was quick and the end product is beautiful. Thank you!
Fast and easy process on the website and understanding how I could personalize the card and when I would get it delivered
Cutest little invitations! I use this company for all of our birthday invitations and I'm always satisfied
Creating the badges was quick & easy, and they got delivered sooner than I expected. But definitely was pleased.
Loved how they turned out and quality! Came very quick!
Very impressed with the customizing software- Easy to use with lots of features, and the print came out great.
Super easy to navigate creating and super pleased with how it turned out.
Easy site to set up cards as desired with timely delivery.
Easy to use the edit features, came in the mail and look exactly how they do online.
Hi,
This was super easy I was able to create our invite while at a baseball game.
From initial search to delivery of final product, 'twas a pleasure to use Zazzle!
Our invites were exactly what we dreamed of! Also love that they came before their scheduled delivery.
The font on-line is much different than print. When I received the invitations, the font was hardly legible. It was small and the color was terrible. I went with what was recommended as I thought it looked nice on-line so I would recommend that you don't use colors / font sizes that people can't read when they actually get the invite.
High quality products, fast shipping and it was so easy to order. I'll be using Zazzle again.
It was easy to navigate, and the cards came out very cute!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
I am so sorry to hear about the print looking different online to what you received. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann