On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have ordered quite a few times off of zazzle, and they never fail to amaze me. Always look like the pictures and come out just so beautiful. Will always use zazzle.
I was very impressed with the great product, it was precise and fast!
Birthday invitations I ordered are beautiful and arrived on time. Thank you!
I ordered special fabric and received it promptly. Very happy with it.
My invites turned out beautiful and came earlier then expected! So happy!
My great-grandson's 1st birthday card was great! The online help was just what I needed to create the perfect card.
I was pleasantly surprised how beautiful it was and how fast it came!
They're amazing doing invitations! I loved what they made for me for my wedding
My only complaint is delivery took way too long. Thanks
I wanted to create a gift that focused on a beautiful memory for my mother. She absolutely loved it and can't wait to show it off at our next family game night!
Perfect dinner invites for my 40th in Cancun. They are a bit larger than I though but very great quality
This mug was a birthday present for my daughter. She loved it because not only does she love pineapples, but she loves her kitty Harper and the cat on the mug holding the pineapple resembled her!
We needed badges for our new medical facility and zazzle did not disappoint!
My order was super easy to customize and to order. The design didn't quite fill out the whole card, but I am not worried about it, it still looks cute and looks legitimate.
My announcements arrived chipped, dented and bent.
Hello Aubrey,
I am so sorry to hear about your order arriving damaged. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
I was skeptical at first but the id card i purchased turned out even better than I expected
First time customer here; I was pleasantly surprised with the amount of offerings, and very happy with my final product.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello D D,
I am so sorry to hear about your invitations. I’ll be reaching out to you directly via e-mail and I look forward to assisting you further!
Thank you,
Zazzle!