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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I will recommend them to friends and family. My experience was great. Thank you.
Having used Zazzle a few times, I have never been disappointed with the quality of the product or the delivery of same. This time I received my order 3 days early!
Always recommend Zazzle to friends
This was my first order with Zazzle and I am very pleased. The order process was very easy and the product was perfectly done. Delivery arrived a few days before expected and was exactly what i ordered.
I will be using Zazzle again.
Excellent service from order to delivery. Would use again.
Very quick and efficient. The stickers are simple and came out very nice
Love my turtles Excellent selection, very easy ordering process and shipping was even faster. Thank you for excellent service
These invitations came in and are so darling for my baby shower! I paid for the standard longest shipping and they came in less than a week!
The invitations were easy to personalize and they were delivered in a timely fashion.
I purchased the personalized playing cards as a gift. The recipient was thrilled with the cards, and it was not difficult to personalize, once I got the hang of it. I look forward to personalizing more items!
I ordered wedding invitations and plan to order the invitations for our reception as well. The only issue I had was finding something that fit our theme. Our colors were black and burgundy and we have a botanical/vintage kind of theme going. The price was about what I was expecting to spend. They also arrived sooner than the expected delivery date so that was a plus.
We absolutely love our invitations! And I am not complaining at all. I just wanted that anybody ordering a matte finish will be very aware that this is very flat paper it does not have any sealed look to it at all and so darker colors like black look more like dark gray.
Super cute and delivered quickly
Definitely would recommend
Came out nice, took a little longer to make and ship out than I expected
Invitations were perfect! Earlier delivery than expected.
I love the invitations for granddaughter bday party. The details are beautiful. I received them quicker than I thought. I will be doing more business in the future.
The only thing painful about this experience was ALL of the wonderful options! So hard to narrow down what design you want because there are so many nice ones! After we selected what we wanted, ordering and delivery was a piece of cake!
Fantastic service and communication with the zazzle team.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

