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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Website was easy to use. So many options and arrived quickly.
Exactly what I wanted! Came out very nice and sturdy as well.
They turned out great! Thank you so much!
I will definitely use you again for future parties.
The invites are exactly what we'd hoped for. The price was a bit steep, but we did get them exactly as expected.
Order was easy to place, received order in a very quick manner- they even w we e delivered earlier than expected.
The quality was great and they were perfect for what I wanted. I loved them!
Great experience! Will recommend zazzle to friends and use again for sure.
Super easy. Fast delivery and the hats turned out really well
The order process was very simple. I had a custom monogram that I wanted to use and the vendor quickly replied that it could be used. I love my finished product.
I really like the labels. They look really nice and the label looks expensive. The only problem I have is my address is so small I can't hardly read it. I displayed it on line and it looked bigger and closer to the same size as my name.
Long time customer with many orders, I've never been disappointed. Quality merchandise, printing always perfect, no issues at all.
I love my mouse pad. Colors in the pad are very good.
Fast shipping and item was exactly what i wanted, i will purchase again.
It was extremely easy to choose the appropriate invitation template and customize it to meet my needs. The product arrived very quickly and very good quality. I have received many comments on the design.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Jeff,
I am happy to hear your invitations arrived quickly and arrived as you designed. If you have any other questions please reach out by sending an email to [email protected].
Thank you,
Zazzle