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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great quality
September 2, 2022

The product I ordered had a great quality and I received the items in a timely fashion.

Date of experience: September 2, 2022
Nebraska
1 review
0 helpful votes
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Absolutely amazing
September 2, 2022

The quality and design was so classy! The invitation turned our better than I expected.

Date of experience: September 2, 2022
New Mexico
1 review
0 helpful votes
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Work badges
September 2, 2022

I had a problem executing the website and got my hubby n i on the same badge but other than that my experience was great.

Date of experience: September 2, 2022
Massachusetts
1 review
0 helpful votes
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Invitation
September 2, 2022

My order came before the expected date and the product was just as I pictures. 10/10

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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Very happy
September 2, 2022

Easy to design, quick TAT, very happy. No complaints.

Date of experience: September 2, 2022
South Carolina
1 review
0 helpful votes
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Baptism
September 2, 2022

The invitations were perfect. Great printing and arrived days early.

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Beautiful Death Acknowledgement
September 2, 2022

Outstanding quality. Very rich and arrives quickly if you pay the extra to get in the timeframe you are looking for.

Date of experience: September 2, 2022
Pennsylvania
1 review
0 helpful votes
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First birthday invites
September 2, 2022

Was amazed with how great my sons first birthday invitations turned out!

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Address labels
October 2, 2022

I ordered some address labels. They are light brown and the writing is white in color. You can not read the writing at all-
It's too small and does not pop enough to be able to see our name or the address. I Would like someone to email me about choosing different colors and or a Refund. Thank you

Date of experience: September 2, 2022
Zazzle S. Zazzle Rep
over a year old

Hello Lynda,

I am so sorry to hear about your address labels being illegible. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Craig

Oklahoma
1 review
0 helpful votes
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5 Star
September 2, 2022

The invitations look perfect and were delivered in a timely manner.

Date of experience: September 2, 2022
California
1 review
0 helpful votes
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ID Badges
September 2, 2022

Quick ordering, faster than expected turnaround. No issues and everyone loved the new badges.

Date of experience: September 2, 2022
Wisconsin
1 review
0 helpful votes
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Golf balls
September 2, 2022

The golf balls turned out great. Super easy process. I would recommend them to anybody.

Date of experience: September 2, 2022
North Carolina
1 review
0 helpful votes
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Amazing!
September 2, 2022

Super quick shipping and my order was absolutely perfect!

Date of experience: September 2, 2022
New York
1 review
0 helpful votes
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Looks exactly like the product on your website and very easy to personalize. Delivered ahead of promised date too!

Date of experience: September 2, 2022
Colorado
1 review
0 helpful votes
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Love Zazzle
September 2, 2022

I have tried to do my graphic design prints at fedex and other printing companies and they never come out the way I want. Took a leap of faith and uploaded my designs on Zazzle to print and then came out exactly the way I wanted! I was so excited.

Date of experience: September 2, 2022
California
1 review
0 helpful votes
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Unclear directions
October 2, 2022

On the back of the card was an option to leave blank. I left it blank. The cards I received have stock writing on the back. I am very displeased.

Date of experience: September 2, 2022
Zazzle S. Zazzle Rep
over a year old

Hello Jannell,
I am so sorry to hear about your card order. We would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle

California
1 review
0 helpful votes
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Super fast shipment
September 2, 2022

I was worried I wouldn't get my order in time for the day I wanted to wear it but it arrived three days early!

Date of experience: September 2, 2022
Alabama
1 review
0 helpful votes
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Happily ever after
September 2, 2022

I ordered items I needed for a Bridal Shower we are giving for my niece. The Invitations and decorative items arrived quickly and were quality items. Thank you so much.

Date of experience: September 2, 2022
Georgia
1 review
0 helpful votes
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Beautiful Invitations
September 2, 2022

The invitations were beautiful and the turn around time from ordering to delivery was so fast. Faster than expected. Great transaction all around.

Date of experience: September 2, 2022
Maryland
1 review
0 helpful votes
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Good stuff!
September 2, 2022

Great experience! Will order through Zazzle again!

Date of experience: September 2, 2022