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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The product is as expected and was a great price... and they shipped out to us almost a week ahead of the promise date.
My order was easy to place. I chose pictures that had nice contrast and easily edited them to fit into the round space.
Thank you so much love the way it looks and I got them on time everyone say how beautiful it is yes I will continue to order from you and I tell other about the company be blessed
Fabulous to find Cherokee syllabary fabric and mugs! Easy to navigate and order. Thanks for being there.
Easy to make and great quality. Beautiful thank you cards
From ordering to receiving my order was fun! The processing and shipment did not take long at all.
I love the wedding invitations, they did not take long receive. Thank you!
Easy and quick, positive experience. Product looks beautiful
The invitations are stunning and excellent quality. Highly recommend!
What I received was exactly what I expected and the delivery time was really quick too!
A quality item, so good that we're saving out one sheet and framing it as a second present to accompany to one we ordered this paper originally just to wrap.
Quick and easy process! The invitations are the cutest!
Invitations were easy to make and came quickly. Everything came out perfectly. Couldn't ask for a better quality product for the price.
Super cute invitation! Easy to make and fast delivery. Thank you!
Fast delivery service, No problems at all. I would definitely order from Zazzle again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

