On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's exactly like I ordered. Right on time! Love them!
The order wa as timely and exactly what I wanted. I will definitely be a return customer
The invitation turn out great! Just what we were looking for. We received them in a timely.
Website is easy to use, very quick turnaround, high quality product. Highly recommended!
Quick, easy, lots of designs to choose from. Arrived faster than they were supposed to.
The ordering process was super easy and the designs turned out great!
Product came out beautiful Thank you. There is so many items to choose on.
I received my order and was extremely happy with the product and the quality! Not to mention the quick delivery time! Thank you!
It was easy to customize my postcards. I love how they turned out. My order arrived quickly!
Hi Jane,
I am so sorry to hear about your invitations being thinner than expected. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig
Invitations came out even cuter than I expected. Easy to personalize to reflect my style.
Love my card! I make my own designs of gift card and then print it with this quality paper, it's perfect!
Easy to order. Arrived quickly. My girls are in training to be ESA's. The ID card helps in identifying them at hotels, etc.
Gorgeous and amazing! Love them! My thank you notes canes out beyond perfect!
The experience was good and no problem with the delivery
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Stationery Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dawn,
I am so sorry to hear about your invitations being difficult to read. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig