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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Excellent! Ordered online and received within reasonable length of time.
Received my order as I designed it and I love it. The process was user friendly and easy, would recommend
Very well designed/interactive website... Nice that we could also find coupons... Thanks again
I utilized the puzzle creation service to generate a 20" x 20" (676-piece) puzzle using submitted photographs. The product was received as expected, and it was delivered in a timely manner. The app that generated the puzzle was easy to use and included automatic error checking/ feedback, which insured that what I received looked just like the submitted pictures. Checkout and shipping status reports were easy/ satisfactory. The thickness of the puzzle pieces was OK, but (due to the number of pieces) the pieces were on the small side. So, when they fit together, the overall puzzle was not as rigid I would want. However, that did not detract from the finished product or from the fun experienced assembling it. Although a little pricey, I would have no issue in using the site for other unique purchases.
The apron turned out great, and was very high quality!
My invitations came earlier than they said, and they are absolutely adorable! I love them!
Loved the options for bridal showers. This design fit our theme perfectly!
The product was in great quality. Paper and shape impeccable. They even sent me 3 or 4 extras copies, which was extremely helpful. Even though, I wish the delivery was faster.
Absolutely loved the invitations. The design was exactly what we were looking for.
Great and very interesting collection of cards. Would recommend Zazzle.
They turned out great! Always happy with my orders.
Very easy to use the design site. Quick processing too.
Got a customized tie and received in about 2 weeks. Very fast and easy.
No hassles at all. Will definitely be ordering again.
I love everything about Zazzle! We ordered a number of items and are very happy! The website can be a bit of a struggle when editing but nothing that wasn't worth working through.
The invites came in quickly and were great quality. The design looks just like it did on the ordering screen.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

