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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Puzzle picture is well made along with the pieces being well cut. Very happy with purchase!
Great job on the order and was and the way the web designed
Excellent products received. Definitely would order again.
Turned out very cute and just what I was looking for!
Easy to edit and personalize, arrived delightfully early and were picture perfect!
Invitations are wonderful as always and shipping was fast.
The invitations were beautiful and shipped timely. They arrived in excellent condition. Thank You!
I found a really cute template while looking on Pinterest, and I found it easily on Zazzle. I paid for expedited shipping and the order arrived a day earlier than even the expedited estimate.
The invitations were beautiful and so easy to customize.
The invitations are very beautiful. They have a glitter print but do not shed glitter all over. The edges of one side and the edges of the envelopes were bent a bit in the mail. But it shouldn't be a problem.
The cards were perfect and the turn around time on the order was excellent!
Excellent, great quality, fast delivery, great communication
Great quality! Hi m so happy how they turned out and shipping was quick too. Will definitely use Zazzle again.
Loved all times received! Very easy to work with! I ordered my invitations, thanks yous and save the dates all through the site. Each one was perfect and exactly what I wanted!
The experience was a great one with no problems, I will definitely order from Zazzle again
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

