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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great Service!
September 12, 2022

I ordered these invitations after a mishap with a professional place. I was on a time crunch and Zazzle helped me out. These invitations are better than what I expected they look great! The invitations are better than any of the proof prints a professional company was giving me. I'm so grateful, you guys have a customer for life!

Date of experience: September 12, 2022
Iowa
1 review
0 helpful votes
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Just as expected
September 12, 2022

Very easy to order and work with the template. They arrived on time with the expedited shipping and I am very pleased with the outcome.

Date of experience: September 12, 2022
Florida
1 review
0 helpful votes
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Efficient
September 12, 2022

Great product, the cards were beautiful, accurate and arrived early which was helpful!

Date of experience: September 12, 2022
Rhode Island
1 review
0 helpful votes
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Great service
September 12, 2022

On time and accurate. I would recommend this company for your invite or announcement needs

Date of experience: September 12, 2022
New York
1 review
0 helpful votes
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Invitations
October 12, 2022

I had to re-order bc I put the wrong day of the week
I was hoping that someone at Zazzle would have caught my error and contacted me

Date of experience: September 12, 2022
Zazzle S. Zazzle Rep
over a year old

Hello Joy,

I am so sorry to hear about your invitations. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Craig

Texas
1 review
0 helpful votes
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Nice
September 12, 2022

Fast order-I ordered first thank you cards from truly enchanted-better quality, actual folded cards but they couldn't expedite fast enough.

Date of experience: September 12, 2022
California
1 review
0 helpful votes
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Beautiful cards!
September 12, 2022

A few of the cards were a bit bent at the corners but overall very pretty! Happy with them.

Date of experience: September 12, 2022
South Carolina
1 review
0 helpful votes
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Beautiful Invitations
September 12, 2022

Very easy to order and received them in a few days.
I was very pleased with the invitations.

Date of experience: September 12, 2022
New York
1 review
0 helpful votes
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Excellent
September 12, 2022

The buttons arrived and were exactly as I ordered! Thank you!

Date of experience: September 12, 2022
Tennessee
1 review
0 helpful votes
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Easy and Quick
September 12, 2022

Found exactly what I needed and Zazzle had it to me within their shipping estimate.

Date of experience: September 12, 2022
Virginia
1 review
0 helpful votes
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Thank you cards
September 12, 2022

The prints came out great and the delivery was fast

Date of experience: September 12, 2022
Georgia
1 review
0 helpful votes
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Invitations
September 12, 2022

Good - ordered baby shower invitations for a fall baby shower

Date of experience: September 12, 2022
New York
1 review
0 helpful votes
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Beautiful invites
September 12, 2022

Very beautiful invites. Came on time and great experience overall.

Date of experience: September 11, 2022
New Jersey
1 review
0 helpful votes
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Cute
September 12, 2022

Hhhhhhhhhhhhhhjjj djdjjejdjjdjebe hushdhdjdjjdjd jjj

Date of experience: September 11, 2022
California
1 review
0 helpful votes
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Fast delivery, great product.
September 12, 2022

It sounds trivial, but a good quality trucker hat that fits right (isn't ten gallons tall) is difficult to find. Not anymore. Found a great line of hats with custom options on Zazzle..

Date of experience: September 11, 2022
New Jersey
1 review
0 helpful votes
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Shipping
October 12, 2022

While your product is beautiful your shipping rates are way too high. I would not use your service again for that reason.

Date of experience: September 11, 2022
South Dakota
1 review
0 helpful votes
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Easy to order and many cards to choose from.
Very nice selection.

Date of experience: September 11, 2022
Oregon
2 reviews
0 helpful votes
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Fast delivery
September 12, 2022

My order was done quickly and it was just what I expected

Date of experience: September 11, 2022
Texas
1 review
0 helpful votes
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Fantastic!
September 12, 2022

I love my custom Aprons! Looks just like the advertisement!

Date of experience: September 11, 2022
Nevada
1 review
0 helpful votes
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Perfection
September 12, 2022

Better than I expected, and the quality is just what I was hoping for.

Date of experience: September 11, 2022