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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Picked out and ordered cards. They arrived quickly and were just what I wanted. Couldn't ask for more.
Fast shipping and the cards ended up beautiful. Shipping came expedited than expected and the quality of the cards were great.
I ordered prayer cards for my mother's celebration of life event and I was disappointed when i received these. My mother's picture was very dark and the color to her face was orange. The picture I provided was no way near the same as what was printed on the cards. I've reached out to customer service but so far have not heard from them. Disappointing!
The process was so easy and the product was great! This overall was a great experience!
Easy to order and have personalized. Also had reasonable shipping time. I'd certainly buy from Zazzle again!
I found these invitations for my daughters first birthday that I loved and couldn't find anywhere else. I couldn't order the amount I wanted so had to order two separate amounts. What I ended up with were $40.00,15 index size invites that are barely readable and look like they were done on a printer that I could have done myself. I ordered wedding invites online from a different retailer and they were gorgeous and I was able to get a couple hundred for a couple hundred dollars. I won't be using zazzle again.
Hello Megan,
I am so sorry to hear about that your order arrived unreadable. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
Very pleased with our purchase. Happy to support a talented artist. Thank you.
Order a couple of things for the Welcome bags for my daughter's wedding and all was/is fine!
Website was very easy to use and make our invitations. Product delivered real quick.
Excellent job and order came faster then I expected it to.
I'm getting married next month and our wedding colors are Royal Blue and Tangerine Orange! Zazzle had invitations and RSVP cards in the exact colors! They are Absolutely Beautiful and they arrived faster than expected! Thank You Zazzle!
Excellent and professional. Products are as Zazzle states.
Order fit the description and was delivered quickly
The order was shipped quickly and was what I expected!
Easy order transaction and fast ship thank you. Wished we knew it didnt have photo holder pages inside only binder is provided.
The picture came out perfect (not pixilated) and quality of the card was great as well.
Zazzle has a huge selection invitations, etc. They are very professional and the service is excellent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cherry,
I am so sorry to hear that the picture on your order had been printed dark. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann