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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Website is very easy to use, many choices available, quality of product excellent for price.
Great! Arrived on time and quality printing. I will use them again in the future.
The order was very well done. I definitely will be placing another order.
Thank you.
Purchased the flat cards and custom designed them. Slick interface for designing and the product is of great quality! Super fast shipping.
Received items before estimated date which is nice. They look very pretty.
Just what we were looking for pumpkin themed get together in October. Came on time are simply perfect. Have always ordered thru zazzle and will again in future.
Perfect for our gothic bridal shower. Good quality paper. Everyone who has received them have been so impressed.
These invites were beautiful and can't wait for the bride to see them!
I was searching several sites in order to make an invitation to a client appreciation event I am hosting. I am not the best with the computer. I found many companies were more difficult to set up what I was looking for. Zazzle has several options and was super easy to work with! Had my invitation done in leas than 30 min. Fast shipping at a reasonable price and I had my invitations in had within 3 days! I will use this company for all my business and personal needs!
Easy to edit. Promo put the price within reason. And, even though shipping was more than I would normally want to pay, the cheapest option was at my doorstep 5-7 days before estimated delivery date. A pleasant surprise!
I got exactly what I ordered and I love them! They will be perfect for my party!
Zazzle did a great job in my wedding invitations. The site is east to use.
We really like the cards.The delivery was fast. Thank you.
I found exactly what I was looking for. The process was simple and smooth. Packaging and shipping were great. Received fast and I love my personalized gift cards. I plan to order more from Zazzle.
Awesome cards I made for my bridesmaids I know they will love it!
Great service- prompt and excellent quality.
The printing of photographs is always clear with vibrant colors.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

