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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The order arrived right on time and it was exactly what I ordered. Very happy! I'm actually going to place a second order in a few days for another event.
Love their invitation designs and deliver was reasonable! I highly recommend Zazzle and look forward to using them in the future!
Ordered cute invitations and got them just a few days later. Impressive
Loved the invites created by Zazzle. The paper was great quality for the price. Clean and clear graphics. And spot on design for the party theme! Definitely will come back for my next purchase.
Great experience from start to finish! On time delivery as promised and quality of invitations were beyond expected!
Thank you!
We found the perfect design, easy to edit. Very impressed with the quality! Thank you
I ordered some thank you cards to respond to all the lovely flowers we received for a death in the family. They were very nice on sturdy paper and printed very nicely. I was not disappointed.
I paid for early shipping and they were right on time.
The artwork of these African American Christmas cards is simply beautiful. All will be delighted to receive them.
It was high quality, easy, customized. The cards were easy to make but relatively cheaper and more customizable than competitors.
Ordering was easy and my birthday cards were beautiful!
Zazzle had very beautiful invitations to select from. The Diaper Raffle card - unable to get the font big.
Very happy with the personalized invitations I ordered for my daughter's 30th birthday. The quality is very good. I paid extra to expedite shipping- my fault because I procrastinated. They actually arrived a day earlier than expected.
I previously ordered items for a bridal shower also. Zazzle is my go to for invitations and personalized party merchandise.
Great quality in a handmade tie. This Peanuts character tie was exactly what I was looking for! Reasonable price and delivery.
Easy to order & design on line & look wonderful & shipped on time
Everything came out perfect. My daughter loved her birthday invitations. Thank you!
The order process was simple and easy. If needed, we would do it again.
Wanted to use some of my garden photos on notecards. Zazzle is my favorite site for such things. Easy to create and quality of stock and image reproduction are outstanding ALWAYS! Tough part is waiting for order to arrive!
Disappointed I was using this for a funeral and was not happy. My fault I should have realized
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yvonne,
I am so sorry to hear you were not satisfied with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Craig