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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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We ordered our wedding invites through Zazzle. They turned out really well. However, a couple of the invites themselves were slightly damaged. I'm assuming this was from the way they are processed/printed.
The ordering of the cards I ordered was an extremely easy experience. Thank you!
The invitations are beautiful so very excited to send them to friends and family.
Arrived before expected and they look great! Nice quality
We were looking for a funking stationary set for our Halloween wedding - finding the invitations, RSVPs, and everything else was very easy, plus we were able to customize it no problem! Shipping was very quick, no issues
It was fast and easy. There is so many options to chose from, something for everyone! I will defiantly order again...
I was pleased with the prompt delivery but 2 things I was not happy about. 1. I misspelled a common word. I am so used to spellchecker that I did not go back and fix it. My bad. I sent them out anyway because of a time constraint.
2. Some of the backs of the invitations look like you were running out of ink.
Simple and elegant! Easy to personalize. Arrived on time!
I wished you turn around time was faster! I would use you more frequently.
It was very easy to order and there were a lot of selections
Very good experience. My daughter recommended. I paid for overnight delivery but did not got my delivery a sent as the overnight.
My military retirement invitations came out so nice. Zazzle never disappoints.
I am very pleased with the quality of the product. The price is reasonable. Shipping was faster than expected also.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

