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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Arkansas
1 review
0 helpful votes
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Wedding Invites
September 19, 2022

We ordered our wedding invites through Zazzle. They turned out really well. However, a couple of the invites themselves were slightly damaged. I'm assuming this was from the way they are processed/printed.

Date of experience: September 19, 2022
New Hampshire
1 review
0 helpful votes
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Thank you notes!
September 19, 2022

The ordering of the cards I ordered was an extremely easy experience. Thank you!

Date of experience: September 19, 2022
South Carolina
2 reviews
0 helpful votes
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Beautiful invitations
September 19, 2022

The invitations are beautiful so very excited to send them to friends and family.

Date of experience: September 18, 2022
Pennsylvania
1 review
0 helpful votes
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Birthday Party Invites
September 19, 2022

Arrived before expected and they look great! Nice quality

Date of experience: September 18, 2022
Illinois
1 review
0 helpful votes
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We were looking for a funking stationary set for our Halloween wedding - finding the invitations, RSVPs, and everything else was very easy, plus we were able to customize it no problem! Shipping was very quick, no issues

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Invitations
September 18, 2022

Ordered invitations... easy to use... order came promptly

Date of experience: September 18, 2022
Pennsylvania
1 review
0 helpful votes
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Super!
September 18, 2022

Great service and the artist reached out and said they were excited to print my invitations.

Date of experience: September 18, 2022
Kansas
1 review
0 helpful votes
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Bridal Shower Invitations
September 18, 2022

It was fast and easy. There is so many options to chose from, something for everyone! I will defiantly order again...

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Murder Mystery Dinner
September 18, 2022

I was pleased with the prompt delivery but 2 things I was not happy about. 1. I misspelled a common word. I am so used to spellchecker that I did not go back and fix it. My bad. I sent them out anyway because of a time constraint.
2. Some of the backs of the invitations look like you were running out of ink.

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Baptism invites
September 18, 2022

Simple and elegant! Easy to personalize. Arrived on time!

Date of experience: September 18, 2022
Michigan
1 review
0 helpful votes
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Our save the dates
September 18, 2022

Loved the way they turned out. Came faster than I expected!

Date of experience: September 18, 2022
Arizona
1 review
0 helpful votes
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Pretty good
October 18, 2022

I wished you turn around time was faster! I would use you more frequently.

Date of experience: September 18, 2022
Florida
1 review
0 helpful votes
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Beautiful
September 18, 2022

They were absolutely beautiful. Thank you so much. Will be using Zazzle again. I appreciate your work.

Date of experience: September 18, 2022
New York
3 reviews
0 helpful votes
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Quick delivery
September 18, 2022

Ordered with ease. Delivered sooner than expected. Very satisfied!

Date of experience: September 18, 2022
New York
1 review
0 helpful votes
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Baby Shower
September 18, 2022

It was very easy to order and there were a lot of selections

Date of experience: September 18, 2022
Virginia
1 review
0 helpful votes
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Good
September 18, 2022

Very good experience. My daughter recommended. I paid for overnight delivery but did not got my delivery a sent as the overnight.

Date of experience: September 18, 2022
New York
1 review
0 helpful votes
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Good
September 18, 2022

Got my tie. Everything worked great. 14 more characters.

Date of experience: September 18, 2022
Texas
1 review
0 helpful votes
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Awesome job!
September 18, 2022

My military retirement invitations came out so nice. Zazzle never disappoints.

Date of experience: September 18, 2022
Georgia
1 review
0 helpful votes
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Beautiful cards
September 18, 2022

I would recommend, is easy, is faster, and at a good price

Date of experience: September 18, 2022
Kentucky
1 review
0 helpful votes
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More than love it!
September 18, 2022

I am very pleased with the quality of the product. The price is reasonable. Shipping was faster than expected also.

Date of experience: September 17, 2022