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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The products I received were so cute... I wish the pictures were just a little clearer on the pillows but overall they were perfect.
Perfect Birthday invitation for my kids, both kids share a birthday in October.
Thank You
No problems. Very easy to edit and personalize to your particular person.
Cards came out very nicely and shipped quickly! They are high quality
I received my envelopes and save the dates I customized. They look exactly as pictured and arrived fairly quickly!
The experience creating was super easy. Having a fast shipping available was a plus as well.
We really loved the invitations that we made on your site. The ease of designing the perfect invitation is wonderful and much appreciated. We will definitely order again from your company. Thank you!
The tie we designed turns out just like the image provided on the website. I only wish I could've made the image bigger since it's a fairly detailed logo. But, for the purpose of a high school athlete, this worked great for their "Dress up on Game Day" days for school.
My friend told me about this site. I probably wouldn't have ordered until I saw the coupon which made it more affordable. It was easy to modify and add text. Delivery was prompt. Thanks Zazzle!
Website is super easy to navigate. Ordering our invitations was seamless.
Great product! Turned out so well! Service was wondering, it showed up so quickly too!
Great experience! Love our save the dates, love that you can customize everything!
We received lanyard badges and magnetic name tags both were very bad quality printing. I guess I couldn't expect too much considering the individual price however I would have no problem paying double for better quality. The name tags came chipped and scratched and the badges have no bleed looks like they were printed off of a little desktop printer.
When order I thought the card were 4x6 in, that was not the case. They still turned out great otherwise, it was more of my mistake.
I made my button without too much hassle and it got here fairly quickly. The button was good quality and was printed exactly how I wanted it. Thank you Zazzle!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Daisy!
I'm sorry you were not happy with the size of your buttons. I have reached out to you via email to help you resolve this issue.
I look forward to assisting you further.
Kind regards,
Craig