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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My visa shows that you are charging me three times
They were delivered ahead of schedule and printed just as the sample showed. Extremely pleased with the turn out
I ordered my business cards from Zazzle. The quality was very good and the quantity was excellent for the price.
The site was very easy to use. The invites arrived on time and exactly as requested. We had a great experience!
Invites came out exactly as expected and were delivered a day earlier than scheduled. The front and back of the invitation was also very easy to customize (wording, fonts, colors, etc.). Very happy with Zazzle!
The invitations looked as expected and they arrived on time. Good job!
Thank you!
The materials are great but the background on the invitation I ordered was much darker then pictured online. It made it difficult to read the word on the invitation.
Hi Allie,
I am so sorry to hear about your recent order of invitations and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Lau
Item was delivered quickly. It was exactly as described. Thank you.
It was good and the package was not damaged or anything and I'm in love with the invites
The invitations look awesome. I love the colors and the size of the card.
I have ordered my invites. They came quicker than what it said and they're absolutely beautiful. I would absolutely order again thank you so much.
Came even quicker than estimated, unique gift, good quality!
Great overall experience! Quick and exactly what we ordered.
I was very pleased with the guilty of my products. Arrived in a timely manner. Will be using Zazzle again. And, will definitely recommend to friends.
The invites I received are SO cute I love them! And they came way sooner than expected!
It was easy to use/navigate and I got my order quickly!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Irene!
I am so sorry to hear about your order and will be looking into this right away! I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Lau