On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My invites look so professional and they arrived waaayyyy before the estimated delivery date! Will definitely order again.
I had a bit of difficulty but that was more me then the site. Lol
I absolutely love the invitations! They turned out perfect!
The invitations were easy to design, personal, and they were delivered very quickly!
Excellent quality and fast shipment. Our design was rendered to our specifications
We got very cute and convenient save-the-date postcards! We had good experience with the shipping time and were impressed by the good quality of the product.
As usual, on time, with the item exactly as I ordered, thank you
Has my wife and I use the site especially use it for a wedding we
My order arrived quickly and was packaged well so that none of it was damaged. The products themselves are really nice and high quality and I cannot wait to use them for my baby shower
I didn't quite understand why my Order was Delayed due to needing a Confirmation of Employment on "LETTERHEAD" with a statement of me acknowledging that "I am Authorized" to use my Company Credentials... A simple Disclaimer and Acknowledgment should have been sufficient, since I was using my Company Email which contains my Credentials... But whatever, I waited the extra (2) days to get the Order...
Easy to navigate and order, came super fast and great quality!
The paper description was spot on. Loved the options for cards. Went with a postcard and am happy with the simplicity!
I ordered sports buttons for all of my grandchildren. They all came quickly and perfectly.
The image on the shower curtain was low resolution and thus pixilated. The holes for the clips weren't grommets, and thus won't last long.
I really dislike all the sales that are 15% off this week 20% off next week 40% off the week after that. I don't have time to keep checking the site I just want to know that I can place an order at the best price anytime
Got order fast shipping quality of the product was good
Great invites and I was able to have it say exactly what I wanted! Exactly what I was looking for but better! Quick service, fast shipping! Great pricing!
These shipped super fast! They are amazing quality! Thank you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members