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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My order came when it was supposed to and my baby shower invites looked beautiful! Thank you.
Quality is just what expected. Shirt took long time to arrive.
I received both of my orders and although they are really nice, they here were a couple minutes hat were damaged. Plus I ordered rounded corners and got some that were square corners. But overall I am pleased.
Great experience! The card is absolutely perfect. Thank you!
The product I received looked great however I didn't change all the original wording from the template and had wrong information on my invite because of zazzles terrible process of customizing. There should be boxes below the template to where you change the wording/info. Instead they make you do this not very intuitive process of clicking in the template itself. I've made invites from several other sites and this by far was the worst process. I did it on my phone so it wasn't very easy to see everything that needed changed. Probably wouldn't use dazzle again because of this and risk messing up again.
It is great looks super professional It was very fast
These are perfect! Needed them sooner but it's ok will use them another time! Not sellers fault just didn't have enough time but perfect work
The invitations are just as expected. They are beautiful! So happy!
Easy to order, fast service, fine quality items happy customer
I love the White Pomeranian Christmas Card. It's beautiful on firm paper with beautiful colors that look like a portrait. I bought them, because it looks exactly like my white Pomeranian whose very old now. I wanted 1 as a keepsake of her, since she can't pose for photos anymore. Baby has been our sole companion, after our other 2 big dogs gained their wings. We rescued her at 7 weeks. We've traveled everywhere with her and she's been a great traveler. My husband loves the Card, too.It's gorgeous!
Fast & perfect! The look awesome! Exactly what I was looking for.
The invitation cards I ordered were very cute but for some reason I thought they would be bigger… totally fine but now I know for future orders!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Quinn,
I'm sorry you found our design tool difficult and received invitations with mistakes as a result. I will be reaching out to you shortly via email to help resolve this issue.
I look forward to assisting you further.
Kind regards,
Craig