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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Great product and fast delivery. Will definitely use them again if the need arises.
People loved the design of my invitation and easy to create
It was a very positive experience, in terms of quality and speed of getting me the order. I would highly recommend.
Perfect baby shower invites. Came fast and perfect!
I was looking for invitations to match my baby shower theme of breast at tiffany's and these are just beautiful and give all the information i need.
The picture and colors are dark, and not as high quality as I expected. So, it's ok.
Easy to use. Great selection. Beautiful finished products
Fast delivery and just what I ordered. I will order from Zazzle again.
Easy to place my order. This was a custom print order for an upcoming Steampunk-themed Rehearsal Dinner. I was impressed with the printing quality and how easy it was to modify the text. I would order again.
It was easy creating my invitation. Thanks so much.
I ordered some 100th birthday invitations and am so happy with the way they turned out! The entire process took only 2 days! I'm amazed at their ability to produce such a great product and get it to my door so quickly! I highly recommend them!
Super smooth transaction. Quality product. I'm very happy with this purchase.
We received the invitations much sooner than the date that was given. The paper is heavy duty and they turned out just like the pictures show. Very happy with them!
Very good overall experience. Invitations look really nice and delivered fast
I found beautiful Christmas paper with coordinating solid paper and custom printed paper form my business gets as well!
The invites I ordered were exactly as promised. They were beautiful!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

