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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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This was my second order with Zazzle and it did not disappoint. There are great templates to choose from and it is easy to customize. And delivery is speedy! Great company.
I'm very happy with our order, it was delivered before and loved the quality.
Beautiful cards and delivered earlier than quoted. Will order again!
My birthday card's turned out way better than I imagined and they arrived early!
Fun customizable designs were available and there was even a nice sale for Halloween! My only problem with this purchase was that the cards cost less than the shipping. To be fair, I did only get two individual cards but really $7 for shipping!
I love these super cute invitations! They were sent quickly, I received them 5 days ahead of sched
They charged me an extra $24 for overnight shipping, total lie. They shipped order a week. Later, missed a big kick. Off event. They do not respond to complaints.
Bad business practices, rip off.
Invitations were exactly as expected, received them faster than expected. Very happy!
The invitations turned out just how they looked on-line. My new neighbors loved the design and most are coming to the party.
I am very happy with my purchase, and the package arrived earlier than the expected delivery date!
Order small amount of 50th anniversary invitations came on time very nice would possibly like the font a little bigger, other then that very happy
Always a good experience. Invitation was good quality and just what I was looking for.
On the whole the invitations were beautiful. However, sixteen of the invitations had ink marks on the front of the invitation.
Hi Debra,
I sincerely apologize that some of your invitations arrived with ink marks on them. That is certainly not the customer experience we strive for.
I will be reaching out to you shortly via email to help get this issue resolved as soon as possible.
I look forward to assisting you.
Kind regards,
Craig
Awesome. Great invitations
They're exactly as I ordered
Everything was done just the way I wanted and in a very timely manner! Overall great experience.
Shopping for an invitation was so easy and so many options. Quality of invitations are amazing for a great deal!
Turn around from ordering to delivery was very quick. The invitations I ordered are beautiful. I love that the entire back of each one is covered with the artwork rather than just a white backing.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tom,
I am so sorry to hear about your order arriving later than expected. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann