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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Would have been much prettier if they use a semi-gloss paper. But overall they are nice.
Everything went smoothly! I enjoy my order.
Its so easy to make invitation, so many choices and the delivery time is reasonable.
Such cute invitations! Got here quickly! We are very happy with the order
Thanks for the excellent, speedy service! We love working with you!
I loved the 50% off sale. My invitations arrived exactly how I expected them to be.
Quick easy and arrived super fast. So many options to chose from.
The ordering process was easy and the product was perfect.
Ordered invitations for my daughters birthday. They were Halloween costumes party invitations. My daughter loved them! They are so cute
Using the editing software was straightforward. I was very happy to get the pins very quickly. I also appreciated the quantity discount.
Its been a couple times we use zazzle for out business needs and i have yet to be disappointed.
Easy to order, reasonably priced, received them quickly and they turned out great. Used this company for my personal and business needs! Will order again in the future
So many wonderful options to choose from! All designs customizable which makes it great to add your own personal touch. Will use Zazzle again. The invitations I ordered were perfect and looked great!
Sarah from Prettyfancyinvites was great. I had input the information thru Zazzle- she "took owenrrship " of the project and enhanced my layout for a much better product. I appreciated her initiative. The invites came out great and arrived very promptly.
Product was excellent quality. Website was easy to navigate. Order came fast and looks great! Very pleased
It was very easy to create the invitation I was looking for and personalize it. The invitations shipped quickly and were affordable. I would always use Zazzle!
Great customer service. Just as I had expected, my labels were perfect!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

