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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Once I found the design I liked, personalizing them was easy! They look great in person!
It was easy to make and design what I wanted but for the price, it was t worth it…
Zazzle exceeded all my expectations! The product was better than expected and it arrived on time.
The whole process was very easy and it was easy to customize our Christmas cards!
Love them,,, they came out perfect! Very detailed. Excellent!
Received my Christmas Cards. They came in great shape.
Love working with Zazzle! Designing invites is always so easy. So many design choices! Fast turn around time. Will continue to work with Zazzle for all my family invite needs!
Choosing a design was easy, as well as customizing it. The turn around time was much faster than I expected. The product was correct and very pretty.
I ordered several T-shirts from Zazzle printed with a custom design. They arrived very fast, and the shirts looked great. But after one wash, the artwork had already started to flake and chip. A T-shirt that decays after just one wash is a complete waste of money. I have T-shirts I have washed more than 100 times that look better than these.
The stripes made it hard to read my message but overall great
2nd time ordering from Zazzle and I love everything! It turns out awesome and just how I like it. Thank you Zazzle
This are just thieves. They do not send your order for months. And they do not reimburse you...
Hello Drini,
I am so sorry to hear about the delay with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I can see a member of our customer service team has reached out to you via email. If you have any more questions please reply to the most recent email that had been sent to you.
I look forward to assisting you further!
Thank you,
Zazzle
Webb Paige is extremely user friendly easy ordering process and my invitations came in early!
Very user friendly and I easily found the perfect product to meet my needs.
Return address labels are well-priced and designs are unique, varied and plentiful. Quality matches what you get when you buy blank label paper and print your own at home- they are fine but lack that gloss durability quality that comes from manufactured labels. These are lightweight and matte finish. I will not use Zazzle again as my preference is the "store bought" variety which unfortunately means I'll forego design options. I only took away one star for this reason.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Joseph,
I'm very sorry your shirts were ruined after just one wash. That is certainly not the customer experience we strive for.
I will reach out to you shortly via email to help resolve this situation as soon as possible.
Kind regards,
Craig